Senior Field Administrator

Alternate Solutions Health Network•Kettering, OH

11d

About The Position

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. The Senior Field Administrator (SRFA) assumes ultimate accountability for clinical and business operations at assigned agency location(s) with revenue that is $50 million +. They serve as a back up to the Regional Vice President, Home Health and provide oversight of the coordination of all clinical disciplines involved in providing quality, cost-effective billable care under the direction of the physician. The SRFA is responsible for maintaining relationships with our partners to achieve clinical excellence outcomes, regulatory compliance, patient and employee satisfaction, in a fiscally responsible manner. The SRFA understands and practices all legal and company rules and regulations. Key Responsibilities: Responsible for the budget and other key performance indicators such as admissions, recertifications, VPE, LUPA, etc. Adhere to and participate in the agency’s mandatory HIPAA privacy program and employee compliance program. Manage performance to meet established standards and processes; ensure agency success on performance metrics by adhering to training, processes, and budgetary constraints. Provide oversight for overall operational performance to meet goals on key performance indicators, developing action plans as needed to ensure agency success. Collaborate with partners to reach quality and process measure goals related to star ratings, hospital utilization, patient and employee satisfaction. Lead service expansion within assigned market. Keeps abreast of industry benchmarks and continuously strives to organize implementation efforts to achieve top decile or quartile of benchmark. Adhere to the organizations policies and procedures within Medicare and federal guidelines Interact with individuals (internal clinical teams, patient family member, physician, etc.) as applicable via phone, email and/or face to face concerning patient care Assume accountability for documentation and clinical charting practices in accordance with agency protocol and Medicare/Federal/State guidelines Review all policies and procedures for compliance with local, state and federal regulations Implement policy, procedures and quality improvement programs in the field Monitor patient trends and outcomes Maintain professional growth and development through seminars, workshops and professional affiliations to keep abreast of the latest trends in field of expertise Maintain a professional appearance and Cultural Fit as a representative of the company Other duties as assigned This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer. Kettering Home Care is a partner with Alternate Solutions Health Network. Post-acute care is at the center of improving health outcomes. We care for patients where they spend the majority of their time – in their homes. This privileged position allows us to see things that are invisible to a patient’s primary care or hospital physician, and to deliver the best possible care tailored to each patient’s setting. As the healthcare industry continues to evolve away from hospital-centric care, our work, caring for patients in their homes becomes more important than ever. Our success helping patients recover comes from engaging with them. We start at the facility bedside and coordinate each patient's transition back to their home, ensuring a smooth transition and that their care plan is right for them. We support complex, high-acuity, medically-at-risk aging patients. This is the most challenging group of individuals to serve, and we find it the most rewarding. And we do this all in partnership with health systems. Together we create a seamless care environment that enables patients to receive excellent care in the setting that best meets their needs.

Requirements

Bachelor's degree in Healthcare, Business Administration, Nursing, or other relevant area
Minimum of 5-years supervisory or administrator experience in post-acute care setting or related health programs required.
Expertise and home healthcare background for multiple sites preferred.
Knowledge of guidelines governing home health agencies.
Ability to create positive impressions and maintain effective communication with a variety of people
Possess strong critical thinking and problem-solving skills and demonstrated effective verbal and written communication skills.
Ability to monitor the allocation of resources according to budgetary limitations.
Ability to oversee and be a visionary to make appropriate clinical, operational, and business development judgements.
Operational knowledge of HCHB software, PDA’s, ADP, Microsoft Office & Outlook preferred.
Valid driver’s license and auto insurance.
Travel up to 50% of the time, if multiple locations.

Responsibilities

Responsible for the budget and other key performance indicators such as admissions, recertifications, VPE, LUPA, etc.
Adhere to and participate in the agency’s mandatory HIPAA privacy program and employee compliance program.
Manage performance to meet established standards and processes; ensure agency success on performance metrics by adhering to training, processes, and budgetary constraints.
Provide oversight for overall operational performance to meet goals on key performance indicators, developing action plans as needed to ensure agency success.
Collaborate with partners to reach quality and process measure goals related to star ratings, hospital utilization, patient and employee satisfaction.
Lead service expansion within assigned market.
Keeps abreast of industry benchmarks and continuously strives to organize implementation efforts to achieve top decile or quartile of benchmark.
Adhere to the organizations policies and procedures within Medicare and federal guidelines
Interact with individuals (internal clinical teams, patient family member, physician, etc.) as applicable via phone, email and/or face to face concerning patient care
Assume accountability for documentation and clinical charting practices in accordance with agency protocol and Medicare/Federal/State guidelines
Review all policies and procedures for compliance with local, state and federal regulations
Implement policy, procedures and quality improvement programs in the field
Monitor patient trends and outcomes
Maintain professional growth and development through seminars, workshops and professional affiliations to keep abreast of the latest trends in field of expertise
Maintain a professional appearance and Cultural Fit as a representative of the company
Other duties as assigned