Senior Field Adjuster, Liability Claims, HYBRID (Calgary, AB)

SCM Insurance Services•Calgary, AB

72d•Hybrid

About The Position

ClaimsPro LP Senior Field Adjuster, Liability Claims, HYBRID (Calgary, AB) We have an existing opportunity to add a (Property, Liability, Specialty Lines, Senior Adjuster) to join our growing team! (include & select what title is applicable). You will work in a Hybrid based environment supporting field requests within the (add geographical area) The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in (Property, Liability). Include & select what title is applicable.

Requirements

Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
At least 3 years' relevant experience in claims adjusting (adjust years based on level required)
Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation (adjust licensing requirements based on province).
Effective analytical skills, including identification of cause-and-effect dynamics
Able to draw valid conclusions and effectively communicate them.
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Responsibilities

Prompt contact and follow up with policy holders and claimants.
Investigate the cause and report to clients with solid recommendations.
Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages
Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
Throughout the claims process, you will provide high level of customer service to clients and the insured.
You will participate and share ownership and responsibility for after-hours customer service requirements when required
Perform duties assigned to him/her in compliance with established work standards, policies and procedures