Senior Fee Control Clerk-Admin College of Dentistry

University of TennesseeMemphis, TN
$19Onsite

About The Position

The Senior Fee Control Clerk ensures patient information, charges, billings, and follow-ups are accurate, and completed in a timely manner.

Requirements

  • High School Diploma or GED. (TRANSCRIPT REQUIRED)
  • One (1) year of cashier or cash handling experience, and customer service experience, or experience directly related to the duties and responsibilities specified.
  • Knowledge of cash management principles and/or procedures.
  • Ability to calculate numbers, correct entries, and post to records.
  • Ability to maintain confidentiality of records and information.
  • Computer experience and ability effectively communicate with patients, faculty, and students.

Responsibilities

  • Receives and receipts a variety of payments included but not limited to credit cards, cash, and online payments; verifies and posts to appropriate accounts.
  • Verifies scheduled patients’ appointment and location.
  • Provides insurance claim request forms at patients request and submits the forms to the insurance department at the end of the day for processing.
  • Prepares cash receipts for bank deposit; prepares daily cash reports and balances the cash drawer.
  • Reconciles cash, check, and credit card receipts daily with the patient accounting software and investigates and resolves any out-of-balance problems.
  • Prints insurance forms for patients on request.
  • Interacts with patients via phone to inform of account balances.
  • Enters and maintains patient information file data.
  • Performs other related duties as assigned.
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