Senior Family Services Specialist - CPS Investigations

Chesterfield CountyChesterfield, VA
Onsite

About The Position

The Chesterfield-Colonial Heights Department of Social Services is hiring a Senior Family Services Specialist for their CPS Investigations team. This role involves responding to referrals alleging child abuse/neglect and providing ongoing services to families experiencing abuse/neglect in Chesterfield County and the City of Colonial Heights. The position focuses on assessing child safety through home visits and investigating allegations of abuse, building trust with families to ask difficult questions, and empowering them to make positive changes. The specialist will connect families with essential community resources and services, stay current on local, state, and federal regulations, and provide after-hours on-call coverage on a rotating basis. Flexibility is required for other assignments as agency needs evolve. This position is considered Critical Safety Sensitive and is subject to random drug and alcohol testing. The use of medical marijuana for this position is prohibited. This position is part of an Emergency Shelter Team during times of natural disaster, reporting to shelter duty as required.

Requirements

  • Minimum of a Bachelor's degree in a Human Services field or a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area.
  • Considerable experience in assigned program area and completion of required training programs or equivalent combination of training and experience.
  • Computer competency required.
  • Current valid driver's license and good driving record required.
  • DMV record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months.
  • Out of state driving records must be obtained by applicant and presented at time of interview.
  • Driving records must reflect at least three years of history and be dated within thirty days of interview date.
  • Pre-employment drug testing, FBI criminal background check and education/degree verification required.
  • A Chesterfield County application is also required and must be submitted online by the deadline.

Nice To Haves

  • Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.
  • Excellent organizational, time management, oral/written communication, interpersonal, and public relations skills preferred.
  • Outstanding public speaking and presentation skills, especially for court interventions preferred.
  • Ability to be assertive and confident – especially when being challenged preferred.
  • Knowledge and ability to apply social work principles and Virginia policies in family services programs preferred.
  • Ability to demonstrate exceptional critical thinking and decision-making skills during crisis situations preferred.
  • Proficiency in OASIS and Safe Measures preferred.
  • Candidates hired who possess additional relevant training, skills and experience may be offered incentives approved through the Virginia Department of Social Services, including those who possess: a Masters or Bachelors Degree in Social Work, Masters in Human Services, LCSW, Child Welfare Stipend participants, completion of COVLC new worker training or are Bilingual (Spanish & ASL).

Responsibilities

  • Respond to referrals alleging child abuse/neglect.
  • Provide ongoing services to families experiencing abuse/neglect.
  • Assess child safety through home visits.
  • Investigate allegations of abuse.
  • Build trust with families to ask necessary personal or difficult questions.
  • Empower families to make positive changes in their lives.
  • Connect families with essential community resources and services.
  • Stay current on local, state, and federal regulations.
  • Provide after-hours on-call coverage on a rotating basis.
  • Perform other work as required.
  • Report to shelter duty as required during natural disasters.

Benefits

  • Attractive benefits package.
  • Potential for incentives based on additional relevant training, skills, and experience.
  • Career progression opportunities and salary incentives as funding permits.
  • Credit towards the Public Student Loan Forgiveness Program (PSLF).
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