Senior Family Services Specialist - Adult Services (Chesterfield-Colonial Heights)

Virginia Department of Social Services • Chesterfield, VA

8d • $65,416 - $76,864 • Onsite

About The Position

The Chesterfield-Colonial Heights Department of Social Services is hiring a Senior Family Services Specialist- Adult Services to conduct investigations of suspected abuse, neglect, and exploitation of adults over the age of 60 and disabled persons over the age of 18 in Chesterfield and Colonial Heights and to support the customer's right to make choices and assist in maximizing independence. The position carries a caseload of Adult Services and Adult Protective Services cases.

Requirements

• Minimum of a bachelor's degree in a Human Services field or minimum of a bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section22VAC40-670-20 of the Administrative Code of Virginia) required.
• Considerable experience in assigned program area/human services programs and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities required.
• Current valid driver’s license and good driving record required. Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date.
• Pre-employment drug testing, FBI criminal background check and education/degree verification required.

Nice To Haves

• Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license preferred.
• Knowledge of adult services programs in public social services in Virginia preferred.
• Excellent oral and written communication skills to include the ability to interact with a culturally diverse population
• Consistently excellent customer service skills
• Ability to build relationships and foster a sense of team both inside the agency and externally
• Independent, creative, critical thinker with good judgment for making decisions
• Strong computer and typing proficiency
• Ability to deal effectively with conflict; assertiveness and confidence when being challenged

Responsibilities

• Investigate allegations by asking vulnerable adults personal or difficult questions related to their safety and/or risk of abuse, neglect, and exploitation.
• Conduct assessments, long term care screenings for adults and children, monitor companion services and guardian reports and develop service plans.
• Make appropriate referrals or provide needed guidance to facilitate solutions to specific problems.
• Engage and empower adults to identify their strengths and skills in addition to problem-solving ways to make positive changes.
• Learn local, state, and federal regulations, and stay up to date as things change.
• Help customers connect with community resources to receive the services they need.
• Educate the public on the needs and concerns of this adult population.
• Perform other work as required.
• Part of an Emergency Shelter Team during times of natural disaster, reporting to shelter duty as required.

Benefits

• Attractive benefits package
• Incentives, approved through the Virginia Department of Social Services, to candidates hired who possess additional relevant training, skills and experience.
• Career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.
• Credit towards the Public Student Loan Forgiveness Program (PSLF)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior