Senior Family Navigator (Senior Community Program Specialist)

University of MarylandBaltimore, MD
$71,000 - $76,000Onsite

About The Position

The Embrace Initiative at the University of Maryland, Baltimore (UMB) is seeking a Senior Family Navigator (Senior Community Program Specialist) for the Safer Stronger Together Initiative (SST). This initiative is a partnership between the MD Department of Human Services, the MD Department of Juvenile Services, and the MD Department of Public Safety and Correctional Services to coordinate services for families who interact with two or more of these systems. The Senior Family Navigator will act as a liaison between families and public agencies, assist families in self-advocacy, and help them access available resources. This is a grant-funded, contractual position located in Cambridge, MD, requiring evening and weekend availability.

Requirements

  • Bachelor's degree. Degree in social sciences, such as social work or psychology preferred.
  • Three (3) years of community program coordination, development, oversight, or administration.
  • Prior experience and knowledge of resources within Cambridge, MD is preferred.
  • Related experience to program may be substituted for education.
  • Knowledge of position requirements.
  • Knowledge of all applicable requirements, regulations, and laws.
  • Skill in effective use of applicable technology/systems.
  • Ability to effectively communicate both verbal and written thoughts, ideas, and facts.
  • Ability to work cooperatively with others and independently.
  • Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

Nice To Haves

  • Degree in social sciences, such as social work or psychology
  • Prior experience and knowledge of resources within Cambridge, MD

Responsibilities

  • Responsible for all aspects of coordination of community internal and or external programs by monitoring progress and operations program components and ensure the highest quality programming for all participants.
  • Provide solutions to issues and judgment outside of pre-established guidelines or processes.
  • In collaboration with programmatic leadership, plan, develop, administer and coordinate new or revised goals and objectives for programs.
  • Lead program development and implementation that require significant assessment, evaluation, and intervention utilizing best practice/promising practice models.
  • Maintain and foster relationships with groups, individuals, or families partners to create network of supportive services needed for program users to be successful.
  • Develop and implement recruiting plans for program groups, individual, and/or families.
  • Ensure compliance with work plan and deliverables.
  • Develop and facilitate workshops, meetings or conferences; coordinate logistics, scheduling, and participant communications.
  • Work closely with partners to develop and provide appropriate trainings, workshops, field trips, and recognition events for participants.
  • Coordinate logistics, scheduling, communications, and participation.
  • Manage program work plans in accordance with specifications and funding limitations in order to shape the program.
  • Oversee daily operations; organize program activities; and set priorities.
  • Maintain and facilitate program data in compliance and with programmatic reports required by sponsors.
  • Make recommendations to management in use of funds to ensure compliance and prepare for regular program audits by sponsors.
  • Collect, complete, and submit program information in required formats for various reporting including internal quarterly program updates and sponsors reports.
  • Provide routine and non-routine technical advice, problem solving assistance, and answer questions.
  • Interpret program goals and policies, and provide administrative support to the program team.
  • Lead the development and preparation of written products such as training materials, website content, final progress reports, pre- and post- award reports regarding funding and/or funding continuation from outside sponsors, and promotional materials.
  • Recommend resources for the improvement of the program.
  • Assist in evaluating program effectiveness to develop improved methods; devise evaluation methodology and implements; analyze results and recommend and/or take appropriate action.
  • Has the authority to formulate, affect, interpret, or implement policies or procedures to ensure effective operation of the program.
  • Using state of the art technology, use sophisticated searching techniques to conduct in depth research of for program's complex and unique information requests.
  • Develop and maintain internet web site files and/or listings.
  • Interact and maintain liaison/partnership with students, faculty, staff and agencies in facilitating program objectives.
  • Serve as a primary contact and thinks critically about all aspects of the program to resolve questions and make decisions related to the program.
  • Perform other duties as assigned.

Benefits

  • Over 2 weeks of vacation each year
  • Paid holidays
  • Sick time
  • Time for community service
  • Subsidized comprehensive health insurance
  • Supplemental retirement options
  • Professional learning and development programs
  • Limited tuition remission for employees enrolled at UMB
  • Life insurance
  • Long-term disability
  • Flexible work schedules
  • Teleworking options (if applicable per job)
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