Senior Facility Manager

EMCOR Facilities Services • Cincinnati, OH

4h • Hybrid

About The Position

From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance. The Senior Facility Manager (SFM) provides strategic and operational leadership for all exterior and landscape functions across assigned properties, ensuring a high-performing, safe, and visually exceptional environment. The role’s primary purpose is to balance proactive site enhancement with responsive operational execution, while developing strong field leadership and long-term program sustainability.

Requirements

• High School Diploma or equivalent combination of education and experience
• Minimum 7-10 years of experience in facilities management
• Ability to read and comprehend instructions, including, but not limited to, safety policies, procedure manuals, and maintenance specifications.
• Ability to write routine reports and correspondence.
• Ability to effectively present information in individual and small group situations
• Requires experience with MS Word, MS Excel, email, and CMMS

Nice To Haves

• FMP or CFM preferred

Responsibilities

• Drive Landscape & Exteriors Continuous Improvement: Conduct proactive reviews of site audit exterior conditions, identify needs, and prioritize initiatives that elevate curb appeal and safety to preempt client escalations
• Ensure Operational Continuity & Swift Resolution: Act as an operational bridge during FM vacancies, overseeing FM/FC pods to remove roadblocks, hold vendors accountable, and drive urgent completion of work orders
• Manage Surge Capacity & Field Triage: Deploy into the field to lead rapid responses for high-volume events, such as severe weather, major asset failures, seasonal spikes, and portfolio rollouts
• Lead FM Development & Strategic Coaching: Provide structured field-level mentorship, conduct process training for operational pods, and coach teams on the "6 Es" to enhance operational efficiency, staff engagement, and the family experience
• Perform Data & Trend Analysis: Review regional work order data to identify recurring exterior issues, applying financial rigor to develop and propose strategic, long-term capital replacement plans

Benefits

• competitive salary
• benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED