Senior Facility Manager

JLL•South San Francisco, CA

23h•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facility Manager - JLL What this job involves: As a Senior Facility Manager, you'll serve as the strategic leader responsible for the comprehensive management of critical facility operations in a highly regulated environment. This role requires you to oversee maintenance operations, compliance programs, contractor relationships, and facility systems while ensuring adherence to stringent pharmaceutical industry standards including FDA, GMP, and EHS regulations. You'll partner closely with site leadership and cross-functional teams to develop and execute facility strategies that support manufacturing operations, maintain operational continuity, and drive performance improvements.

Requirements

Bachelor’s Degree or equivalent; Business degree preferred.
5+ year’s pharmaceutical GMP facility management experience with demonstrated ability to exercise proper judgment.
Knowledge of Energy Reduction and Sustainability Programs.
Experience in driving OSHA compliant safety program and maintaining environmental compliance related to facility operations (Air, Water, Waste Management).
Experience in supporting compliant Environmental, Health and Safety training program related to facility management operations.
Strong interpersonal skills and problem solving ability.
Excellent verbal / written communication and presentation skills.
Proven record of providing excellent internal and external customer service.
Knowledge of standard business and accounting practices.
Knowledge of Excel and ability to analyze data.

Nice To Haves

Six Sigma, Lean, or other continuous improvement methodology certifications with demonstrated application in facility operations
Experience with LEED, sustainability initiatives, and energy management programs in pharmaceutical or laboratory settings

Responsibilities

Serve as primary JLL Client Relationship Manager, establishing a "Safety First" culture while ensuring all staff and vendors meet EHS, GxP, SLA, KPI requirements and operate in compliance with GMP manufacturing standards and all local, state, and federal regulations.
Understand and deliver contract scope while managing indirect equipment and services including janitorial, lab services, grounds, security, waste management, and space planning.
Standardize service level provisions and serve as liaison for vendor consolidation initiatives.
Ensure GMP/GLP compliance through completion of all training, audit responses, and critical PMs on time.
Maintain strict adherence to safety, environmental, and GxP standards while coordinating emergency and FAT response with Hard Services Manager.
Measure and manage client feedback throughout the year through formal and informal meetings.
Identify opportunities to improve customer experience, outcomes, and operational savings while supporting sustainability initiatives.
Establish site-level SMART objectives, provide superior employee management, actively develop team members for increased responsibilities, and maintain effective succession planning.
Complete all performance reviews and goals by required due dates.
Manage site operating expenses to meet/exceed savings targets with documented tracking.
Develop annual budgets, provide monthly variance analysis, submit periodic forecasts, and present budget summaries at client meetings.
Update and develop 5-year Facility Capital/Operating Improvement Project Plans for each facility.
Benchmark performance against peers and pursue improvement opportunities.
Support JLL Sourcing Team on all initiatives, implement service level changes and supplier transitions, and ensure competitive bids, CORs process, PO issuance, and work receipting follow established financial processes.
Identify, develop, and document best practices through JLL's iStream program.
Encourage staff da Vinci submissions for new innovations and demonstrate ability to apply new technology and corporate programs.
Support Account Team on scope changes and priority projects, actively seek scope expansion into related areas leveraging current resources, and manage scope transitions following established JLL processes including KPI and SLA development.