Senior Facility Manager, Special Assignments

EMCOR Facilities Services•NC-Charlotte US-OH-Cincinnati US-DC-Washington US-CO-Denver, WA

14d•Hybrid

About The Position

The Facility Manager serves as a highly mobile operational leader responsible for ensuring excellence in facility operations across customer locations throughout the organization. The role provides leadership in maintenance operations, customer engagement, financial performance, safety, compliance, and continuous improvement while delivering exceptional service and operational reliability. As a key organizational resource, the Facility Manager is deployed where leadership support is needed most, often filling critical vacancies and supporting sites through periods of transition or increased operational demand. Success in this role requires extensive travel, strong business and customer acumen, intellectual agility, and the ability to quickly evaluate situations, establish credibility, lead teams, and improve performance in a variety of facility environments.

Requirements

Bachelor's degree in Facilities Management, Engineering, Business, Construction Management, or a related field; or an equivalent combination of education and relevant experience
Progressively responsible experience in facilities management, maintenance operations, property operations, or a related field
Experience managing facility operations, maintenance programs, vendors, budgets, and customer relationships.
Demonstrated experience leading cross-functional teams, developing employees, and driving operational performance
Experience managing projects, capital improvements, and continuous improvement initiatives preferred
Ability to travel extensively, including overnight travel, to support facilities across the organization.
Ability to rapidly mobilize to customer locations experiencing leadership vacancies, operational challenges, or business transitions
Ability to work effectively in diverse facility environments and geographic locations for extended periods of time
Valid driver's license required
OSHA 10-hour certification required
Demonstrates the ability to quickly assess facility operations, maintenance programs, compliance risks, and business performance across diverse customer environments
Ability to rapidly learn site-specific processes, systems, customer expectations, and operational requirements.
Demonstrates intellectual agility by adapting to changing business conditions, customer needs, and facility environments while maintaining operational effectiveness
Ability to prioritize competing demands and deliver consistent performance in dynamic, travel-intensive assignments
Proficiency in CMMS platforms and Microsoft business applications, including Excel, Word, PowerPoint, and Outlook
Builds trust and establishes effective working relationships with customers, team members, and stakeholders in new environments
Quickly assesses organizational dynamics and adapts communication and leadership styles to meet operational needs
Leads and influences teams through periods of transition, change, and operational uncertainty
Communicates complex operational, financial, and performance information clearly and effectively to diverse audiences
Coaches, develops, and supports employees while fostering accountability and engagement

Nice To Haves

OSHA 30-hour certification preferred
Professional certifications such as Facility Management Professional (FMP), Certified Facility Manager (CFM), Sustainability Facility Professional (SFP), IFMA, BOMA, LEED, or other industry-recognized certifications are preferred

Responsibilities

Lead all aspects of facility operations across assigned sites to ensure safe, reliable, and efficient service delivery.
Plan, prioritize, and coordinate preventive, predictive, corrective, and emergency maintenance activities through the applicable CMMS platform.
Develop strategies to improve equipment reliability, operational effectiveness, and overall facility performance while ensuring maintenance work is completed in accordance with company, customer, and regulatory standards.
Serve as the primary liaison between EMCOR, customers, and service partners.
Build and maintain strong working relationships with customer stakeholders, field personnel, subcontractors, and vendors.
Lead customer meetings, communicate performance results, address service concerns, and ensure contract requirements and customer expectations are consistently met or exceeded.
Manage vendor performance and hold service providers accountable for safety, quality, responsiveness, and compliance standards.
Manage site and portfolio financial performance, including budgets, forecasting, purchase orders, invoicing, capital planning, and expense control.
Monitor operational and financial performance indicators, analyze trends, and develop corrective action plans when required.
Identify opportunities to improve efficiency, optimize costs, and enhance service delivery while maintaining compliance with contractual and organizational performance expectations.
Ensure compliance with all applicable regulatory, customer, contractual, environmental, and company requirements.
Conduct facility audits and inspections, maintain accurate records and documentation, support internal and external audits, and oversee corrective actions resulting from identified deficiencies.
Monitor operational risks and implement processes that maintain compliance, reduce exposure, and support continuous operational excellence.
Provide leadership, direction, and accountability for facility personnel, technicians, and subcontracted resources.
Foster a culture of engagement, collaboration, customer focus, and operational excellence.
Coach, mentor, and develop team members; support performance management processes; establish clear expectations; and ensure resources are effectively deployed to meet business objectives and customer commitments.
Promote a safety-first culture by ensuring compliance with OSHA, customer, and company safety requirements.
Lead safety meetings, investigate incidents and concerns, and implement corrective and preventive actions.
Manage facility improvement and capital projects from planning through execution, while driving continuous improvement initiatives focused on reliability, quality, customer satisfaction, operational efficiency, and cost optimization.