Senior Facilities Service Technician III

JLL•Atlanta, GA

9d•Onsite

About The Position

As a Senior Facilities Service Technician III, you'll serve as a technical expert and leader within our facilities team, taking ownership of the most complex building systems and mechanical challenges. This advanced role goes beyond routine maintenance—you'll diagnose and resolve critical issues on mechanical, electrical, and plumbing (MEP) systems that keep our facilities running at peak performance. Working with minimal supervision, you'll not only maintain operational excellence but also mentor junior technicians and collaborate with management on strategic planning. This position is ideal for an experienced professional who wants to leverage their technical expertise while developing leadership skills in a dynamic commercial real estate environment. Your contributions will directly impact building reliability, tenant satisfaction, and the overall success of JLL's facility operations.

Requirements

5-7+ years of progressive experience in commercial building maintenance with demonstrated expertise in a specific trade discipline (HVAC, electrical, or mechanical systems)
Expert-level knowledge in diagnosing, repairing, and optimizing complex MEP systems with proven ability to work independently on critical infrastructure
Proficiency in reading and interpreting blueprints, schematics, wiring diagrams, and technical manuals for diverse building systems
High school diploma or GED
Valid trade-specific certifications or licensure such as EPA Universal Certification, Journeyman license, or equivalent professional credentials strongly preferred

Nice To Haves

Hands-on experience with Building Automation Systems (BAS) including programming, troubleshooting, and system optimization
Demonstrated leadership or mentorship experience, including training or supervising junior technical staff
Advanced trade school diploma, technical degree, or completion of a formal apprenticeship program
Familiarity with computerized maintenance management systems (CMMS) for work order management and asset tracking
Strong analytical and critical-thinking abilities with excellent problem-solving skills for complex technical challenges
Exceptional communication skills with ability to explain technical concepts to non-technical stakeholders and collaborate across multiple teams
Experience managing multiple priorities simultaneously in a fast-paced, high-pressure commercial facility environment

Responsibilities

Perform advanced troubleshooting and repair of complex building systems including HVAC, building automation systems (BAS), electrical distribution, and life safety systems, ensuring minimal operational disruption and maximum system reliability
Lead and optimize the preventative maintenance program by executing high-priority PMs, identifying improvement opportunities, and ensuring all scheduled maintenance meets the highest quality standards
Serve as the primary technical resource for complex operational issues, independently diagnosing problems, implementing solutions, and making critical decisions to minimize downtime
Provide hands-on mentorship and technical training to Level I and II technicians, sharing expertise and fostering skill development across the facilities team
Coordinate and oversee external vendor work for specialized repairs or projects, ensuring quality control, scope compliance, and effective resource management
Utilize Building Automation Systems (BAS) to monitor equipment performance, analyze operational trends, and recommend optimization strategies that improve energy efficiency and system longevity
Partner with the Facilities Manager on work planning, budget preparation, vendor quote evaluation, and inventory management of critical spare parts and materials