Senior External Communications Manager
About The Position
C.H. Robinson is seeking a Senior External Communications Manager to execute innovative and effective integrated communications efforts. This role requires experience in product marketing, technology marketing, or technology public relations, with a proven ability to translate complex technical products into clear, compelling narratives. The successful candidate will advise leaders, connect employees to the company's strategy and vision, drive brand awareness, strengthen corporate reputation, manage media relations, and generate leads. Key skills include excellent written and verbal communication across various channels, experience partnering with senior leaders, and cross-functional collaboration. Responsibilities include developing external communications, PR, and media relations plans; producing engaging content; building audiences; connecting with influencers; managing social media; and ensuring seamless collaboration.
Requirements
- High school diploma or GED
- Minimum 4 years of communications experience and proven track record of successfully communicating to large audiences to inspire change and enhance engagement
- Strong copywriting and sharp, error-free editing skills
Nice To Haves
- Experience in technology or product marketing and/or public relations
- Bachelor’s degree from an accredited college or university
- Thrives in a fast-paced, high-volume, results-driven environment
- Highly organized and detail-oriented, with strong prioritization and time management skills
- Effective collaborator across functions, levels, and teams
- Trusted strategic advisor and influencer who builds strong, cross-functional relationships
- Promotes teamwork and contributes to a positive, collaborative culture
- Stays current on industry trends and proactively drives innovation and continuous improvement
- Leads and influences change effectively across a large, matrixed organization
- Values a diverse and inclusive work environment
Responsibilities
- Partner with senior leaders and cross-functional teams to develop and execute integrated communications strategies aligned to business objectives
- Create clear, compelling messaging and high-impact, cross-channel content that drives awareness, engagement, and action across internal and external audiences
- Serve as a trusted advisor, providing a strategic communications lens to initiatives and influencing stakeholders at all levels
- Lead complex communications initiatives and manage multiple projects simultaneously, ensuring effective and timely execution
- Leverage data and insights to inform strategy, optimize content, and improve audience engagement
- Enhance and evolve communication channels, processes, and storytelling approaches to elevate overall effectiveness
- Manage crisis and sensitive communications, ensuring thoughtful, timely responses that protect company reputation
- Develop customer-centric narratives that highlight impact and strengthen connection to C.H. Robinson’s value
- Drive external communications efforts, including media relations, thought leadership, and content across PR, social, digital, and event channels
- Build and maintain strong relationships with media and influencers, proactively identifying opportunities to increase visibility and coverage
Benefits
- Three medical plans which include Prescription drug coverage
- Enhanced Fertility benefits
- Flexible Spending Accounts
- Health Savings Account (including employer contribution)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid observed holidays
- 2 paid floating holidays for U.S. hourly employees
- Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
- Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
- Paid parental leave
- Paid time off to volunteer in your community
- Charitable Giving Match Program
- 401(k) with 6% company matching
- Employee Stock Purchase Plan
- Broad range of career development, networking, and team-building opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
