Senior Expert, Information and Technology Business Partner- Engineering

Canadian National Railway Company•Montreal, QC

1d•Onsite

About The Position

The Senior Expert, Information and Technology Business Partner is responsible for defining work within a Value Stream (VS) and guiding delivery groups to ensure successful planning and execution. The role is accountable for prioritizing initiatives, projects, and resources within a specific VS to maximize business value, aligning efforts with CN’s strategic goals. The role handles the VS backlog, ensures consistent benefit management, monitors VS health, and provides data-driven recommendations to protect business objectives. The incumbent collaborates with VS Tech Owner, Product Managers, Agile Release Train (ART) Business Leads, and Finance to align delivery with expected value and secure funding. Additionally, the incumbent builds relationships with various teams and leaders to align business priorities with Information and Technology (I&T) capacity.

Requirements

Minimum 15 years of overall work experience
Minimum 10 years of experience demonstrating leadership qualities and overseeing deliverables
Minimum 5 years in a business facing role, I&T product or project management, and managing significant deliverables for programs
Demonstrated experience delivering projects and programs on time and on budget that meet business objectives
Demonstrated experience coordinating interdependencies with other projects and programs
Experience working with or managing support organizations
Bachelor’s Degree in Computer Science, Engineering, Commerce, or related field, or combination of education and equivalent work experience
Applies critical thinking
Knows the business and stays current on industry needs
Demonstrates agility and drives change
Sets direction and inspires others
Communicates with impact
Collaborates with others and shares information
Delegates and empowers others to create accountability
Identifies potential safety and security risks
Knowledge of stakeholder and vendor management as well as negotiation skills and best practices
Knowledge of risk, issue, and dependency management
Knowledge of requirements gathering
Understanding of Systems and Solutions Architecture
Understanding of both the micro-process level and the macro-strategy level
Knowledge of VS and ART scope mapping, ART structure adjustments and agile tools, methodologies, and metrics
Understanding of User Experience
Knowledge of Azure Development Operations, Scaled Agile (SAFe), Waterfall, and Hybrid Methodology, Tableau, PowerBI, as well as other data visualization tools
Highly familiar with agile methodologies (e.g., Lean Portfolio Management, Scrum), Development Operations (DevOps), Continuous Integration (CI) and Continuous Delivery (CD)
Knowledge of Microsoft Project Professional Server
Knowledge of Microsoft Office (Excel, PowerPoint)
Fluently bilingual, both written and verbal (English, French)

Nice To Haves

Any knowledge for any of the above would be considered as an asset

Responsibilities

Create, maintain, and communicate the VS vision and roadmap
Represent the business for I&T activities, build and maintain business knowledge and relationships
Act as the escalation point for the business and works with Senior Delivery Manager across ARTs to resolve impediments or delivery issues
Lead VS reviews to update Business and I&T Owners as well as other stakeholders on progress across the ARTs
Lead, monitor, and report allocated VS budget as well as value delivered and progress against value Key Performance Indicators (KPIs) associated with Authorization for Expenditure (AFE) and value levers
Ensure ARTs are aligned to VS objectives in Pre-Program Increment (Pre-PI) Planning preparations and identifies dependencies and risks across ARTs
Work with Product Management and Delivery teams to support release definition and management activities
Partner with VS Tech Owner to align resource requirements, cross-functional impacts and address any key risks or dependencies
Partner with Delivery Manager to ensure epics are delivered within scope, timing and budget
Partner with the Portfolio Manager to roll-up VS progress for portfolio reviews
Work with vendors to ensure requirements for vendor-delivered epics are understood
Partner with Procurement to manage the multi vendor ecosystem with support from Delivery Leads and Product Managers involved in the vendor partnerships
Establish and maintain a strong program governance and work diligently with business partners and stakeholders to ensure execution
Prepare and maintain communication presentations and material for consumption in regular governance cadences
Provide mentoring and consultation across the VS on standards, procedures, and templates
Work with the Product Managers to find alternate solutions not to compromise delivery
Oversee business partners and stakeholders to create Lean Business Case, budgets, scope definition, timelines, and outcomes
Create initiatives and epics including scope, business case, and AFE with input from ART and VS Business Leads, Product Managers, and Service Leads
Lead conversations with business to identify holistic solutions across the VS
Partner with VS Tech Owner to align on any organizational, strategy, approach or similar impacts on the value stream as a whole
Review features for approval during PI Planning and integration into the overall VS roadmap
Provide visibility on available capacity and dependencies
Identify area of resources and skills contention risk and recommend course of action to protect delivery of the business strategic goals