Senior Experience Center Event Planner - Redmond, WA

Compass Group•Redmond, WA

1d•$85,000 - $90,000•Onsite

About The Position

The Senior Experience Center Event Planner is responsible for managing high-level events for the Experience Center on the Redmond Campus. This role serves as a strategic partner to internal stakeholders and clients, ensuring seamless delivery of world-class experiences aligned with each Experience Center’s standards and capacity. The planning process includes facilitating client and stakeholder meetings, overseeing scheduling and logistics, managing billing and fees, and ensuring account team onboarding and awareness. This role also leads the pre-qualification process by evaluating incoming requests against established criteria, priorities, and availability.

Requirements

Advanced proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and familiarity with Microsoft enterprise tools
Demonstrated ability to quickly learn and adapt to new tools and technologies
3–5 years of experience in customer service, hospitality, or client-facing roles
3+ years of event planning experience, including corporate events such as executive briefings, product launches, conferences, or multi-event program management
Proven ability to manage multiple high-level events simultaneously in a fast-paced environment
Exceptional professionalism with the ability to engage effectively with executive-level stakeholders
Strong interpersonal, hospitality, and customer service skills
Excellent written and verbal communication skills
Highly organized, detail-oriented, and process-driven, with the ability to remain flexible and adaptable
Self-motivated with strong prioritization skills and sound judgment
Comfortable working within a global environment, interacting with diverse cultures and business practices

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Leverage booking tools and internal systems to review, schedule, and approve requests for VIP level events, tours, summits, and internal/external meetings
Manage complex and non-standard operational requests with a solutions-oriented approach
Ability to plan and execute large executive conferences and multi-day summits
Demonstrates outstanding expertise, management, and consultation skills when conducting business with customers, vendors and to the Experience Center team
Own billing processes, including tracking and reconciliation of all event-related costs, fees, and expenses
Coordinate logistics such as furniture delivery/removal and space setup requirements
Partner with internal teams and third-party vendors (Catering, AV/Tech, Transportation, Interpretation) to ensure consistent, high-quality service delivery
Oversee multiple inboxes, calendars, and booking systems with a high level of organization and responsiveness
Lead all logistical communications with stakeholders, ensuring clarity, alignment, and timely updates
Manage speaker sourcing, coordination, and communications as needed
Facilitate and actively participate in team and cross-functional meetings
Maintain and organize program resources and documentation across OneNote, Teams, and SharePoint
Provide mentorship and cross-training to team members, ensuring seamless coverage and operational continuity
Support additional initiatives, projects, and operational improvements as assigned