Senior Executive, Facility Management

City Edge DevelopmentsNew York, NY

About The Position

The Senior Coordinator, Facility Management will manage the Facility Management CAFM system & provide effective administrative support for the day to day operations / activities in order to facilitate the achievement of departmental goals.

Requirements

  • Bachelor’s degree in any related field
  • 3-5 years of related experience.
  • Proven work experience in FM in either an “in house” or a service provider capacity

Nice To Haves

  • Previous experience in real estate is preferred

Responsibilities

  • Manage the work flow of all projects SRs through CAFM system to ensure that all transactions are properly logged on the CAFM
  • Ensure achieving the client satisfaction targets CSAT across all projects
  • Ensure achieving the closure ratio of SRs on CAFM across all projects
  • Coordinate with concerned stakeholders to properly achieve the client satisfaction
  • Organize, arrange and prepare documentation for meetings and presentations (both internal & external).
  • Coordinate with other team members to ensure processing service invoices in a timely manner
  • Implement accurate database and filing system to maintain records in a confidential manner
  • Perform any additional task as requested.
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