Senior Executive Assistant

Depop•Brooklyn, NY

About The Position

Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy. Find out more at www.depop.com Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to [email protected] . For any other non-disability related questions, please reach out to our Talent Partners. We’re looking for a proactive, diligent Senior Executive Assistant to support two of our US-based Executives across all areas of diary, travel and other business-related activities. In this role, you will provide day-to-day executive and administrative support to our Interim CMO and VP Customer Experience , who both sit on our Executive Team (ET) and are based in New York. You’ll report into the VP Customer Experience , working closely with both her and the Interim CMO to stay aligned on priorities, while taking ownership of supporting their day-to-day needs. You will also lead on ensuring a consistent and cohesive employee engagement experience for your Executives’ teams in London, the US and remote - collaborating closely with the London-based Internal Comms and Workplace teams. This is a hands-on Senior EA role where your support will help ensure your Executives’ days run smoothly. You will be primarily responsible for handling and organising your Executives' schedules, to ensure their valuable time is used effectively. With clear and decisive communication, your support across a wide variety of tasks will help them and the team to focus on growing and evolving our business. By applying impeccable judgement along with unshakeable discretion and maturity, you will quickly become an invaluable support and will take a lot of satisfaction in running a tight ship. For the New York office, you will play a lead role in maintaining a positive, welcoming experience for staff and visitors to Depop. You’ll be key in coordinating team events & ‘Vibes’ for our US team and be a poised self-starter. You’ll use Depop’s values and mission to drive decision-making, crafting an environment where our people feel supported and inspired to show up every day. You are someone that cares about the finer details and wants to make sure everyone is having the best experience they can. You are a highly organised, collaborative and creative teammate, who can adapt style and tone effectively to engage with all.

Requirements

Experience as an Executive Assistant, partnering with Executive Team members and working with global / distributed teams
Willingness to accommodate UK working hours alongside US leadership team
Hands-on experience of diary and inbox management for a C-Level professional or VP+
Mac-literate with a good knowledge of G-Suite and Slack
Highly professional, dependable and discrete with excellent judgement
Ability to travel to the NY office regularly/as needed

Nice To Haves

Previous exposure to workplace experience, operations, facilities management is a bonus
Experience within a similar scale-up technology company or app is highly desirable
A keen interest and passion in sustainability and fashion resale is a plus!
A people person who can adapt to different styles of working
An impeccably clear and professional communicator, comfortable with an informal environment but able to connect with external parties appropriately
A dedicated organiser and multi-tasker, you can manage your own time (and someone else’s) effectively and balance multiple competing priorities effortlessly
Pragmatic problem-solving skills, you don’t lose your cool under pressure and can quickly think of sensible solutions to a multitude of issues
Embrace change with a positive demeanour
Humble and comfortable with a wide range of daily tasks, with the ability to work flexibly regarding responsibilities and responsiveness

Responsibilities

Provide high-quality calendar and diary management, ensuring efficient scheduling, prioritisation of meetings, and coordination across multiple time zones.
Handle travel arrangements , both domestic and international, and handle related logistics such as itineraries and expenses
Act as a key point of contact for the Marketing Org and Customer Experience (CX) Org, flagging priority items, and safeguarding time through proactive planning
Coordinate and facilitate Marketing & CX rituals and attend Org/team meetings as needed, taking and circulating notes/actions, tracking follow-ups, and ensuring actions are completed
Collaborate with your Execs & wider Depop teams to assist with preparing materials for presentations, team updates, PR/event briefings, and monthly reports as needed
Support the coordination of internal ceremonies & socials for both the US & London based teams (including workshops, Quarterly Org All Hands, and cross-functional sessions) by handling invites, agendas, materials, and logistics
Partner closely with the wider EA team to ensure aligned support across leadership , including occasional coverage for other Executives due to EA leave
Remain flexible and proactive , chipping in wherever needed, understanding that responsibilities may evolve depending on business needs
Act as the main point of contact and coordinator for visitors to the New York office and also NY/US team visits to London
Partnering closely with the Internal Comms team, supervise the NY workplace experience , ensuring team events and activities are thoughtfully planned and delivered - and consistent with the London team experience
Cultivate an engaging and dynamic environment & culture for NY office employees (including coordinating space bookings, and ensuring rooms are set up with the appropriate layout, signage, materials & refreshments in advance.)

Benefits

Health + Mental Wellbeing
Choice of two medical plans covered by United Healthcare - HDHP/HSA or PPO + FSA, Dental & Vision
Health Benefit Resources via Sequoia App, One Medical and Health Advocate
Access to additional programs - Headspace Meditation, Legal Shield, and our Employee Assistance Programme (EAP) where you have access to a confidential support network of expert advice 24/7
Disability and Critical Illness Insurance (UNUM)
401(k) Retirement Savings
Work/Life Balance:
22 days annual leave + public holidays
1 company-wide day off per quarter, for you to take some time for yourself and decompress
Impact hours: At Depop, we offer all full-time employees up to the equivalent of 2 days additional paid leave per year to volunteer. We allocate this time in hours to help you engage with your community with ease and flexibility.
Ability to work abroad for 4 weeks per year
Family Life:
18 weeks of paid parental leave for full-time regular employees
Shared parental leave, and paid emergency parent/carer leave
Learn + Grow:
Twice yearly development chats and yearly performance reviews
Learning budget
Upskilling our employees with company wide training workshops, materials and resources
Your Future:
Life Insurance (financial compensation of 2x your salary)
401(k) Retirement Savings Plan
Depop Extras: Special milestones are celebrated with gifts and rewards!