Senior Executive Assistant

JLL•Chicago, IL

3d•$70,000 - $85,000•Remote

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Executive Assistant – JLL Technologies. Property Management Technologies (PMT) — home of Building Engines and Prism — is undergoing an aggressive transformation, and we need a strategic Executive Assistant who can match that intensity. This high-trust, high-visibility position supports the President of PMT and the VP of Product by serving as a true force multiplier in a fast-paced turnaround environment. You'll be the operational backbone that enables executive-level decision-making, touching everything from board materials and organizational changes to sensitive personnel matters. This isn't about managing logistics — it's about treating the calendar as strategy, anticipating needs before they arise, and ensuring two key leaders can focus entirely on driving business transformation. If you thrive in dynamic environments where your judgment shapes outcomes and your discretion protects critical information, this role offers exceptional exposure to senior leadership and meaningful impact on PMT's future.

Requirements

10+ years of progressive administrative experience supporting C-suite executives or business unit leaders within large, global organizations with demonstrated ability to operate in high-complexity environments
Advanced proficiency with Microsoft Office suite (Outlook, Word, Excel, PowerPoint) and Microsoft Teams, with ability to produce polished executive-level materials independently
Proven track record handling highly confidential information with absolute discretion, including experience with sensitive personnel matters and business-critical documentation
Demonstrated independence and sound judgment, with ability to act effectively without complete information, anticipate needs proactively, and resolve issues without constant guidance
Exceptional written and oral communication skills, delivering clear, concise, and professional correspondence appropriate for executive and board-level audiences
Flexibility to work beyond standard business hours when critical business needs arise, including occasional evening or weekend availability during high-priority periods
Bachelor's degree preferred; equivalent professional experience will be considered for candidates with exceptional track records

Nice To Haves

Daily fluency with AI tools for drafting, summarization, reporting, and workflow optimization, with demonstrated ability to identify and implement new AI applications that improve efficiency
Experience supporting leaders through organizational transformations, turnarounds, or high-growth periods where priorities shift rapidly
Prior experience in technology companies or PropTech environments, with understanding of product development cycles and software business operations
Background coordinating cross-functional initiatives involving multiple stakeholders, with ability to track dependencies and proactively surface risks
Experience preparing board-level materials and supporting governance processes, including familiarity with executive presentation standards
Familiarity with project management or tracking tools (Asana, Monday.com, Smartsheet) to manage complex workstreams and deliverables
Professional presence and polish suitable for representing executives in interactions with senior leadership, board members, and external stakeholders

Responsibilities

Orchestrate complex, multi-time-zone calendars for two executives, resolving scheduling conflicts with strategic judgment that weighs priorities and business impact, not just availability.
Coordinate end-to-end travel arrangements and high-stakes sessions — from board updates to quarterly business reviews and leadership offsites — ensuring spaces, materials, and pre-reads are secured before anyone needs to ask.
Prepare agendas for PMT leadership meetings, capture detailed minutes with action items, and track follow-through to closure, holding the team accountable to commitments.
Format and polish executive-level documents and presentations for product strategy reviews, sales structure discussions, and QBRs, along with creating simple dashboards and trackers that summarize outcomes, owners, and deadlines at a glance.
Serve as a critical coordination point across the organization, tracking cross-functional workstreams tied to PMT initiatives and flagging scheduling conflicts, dependency risks, and bottlenecks early.
Manage confidential business and personnel matters with absolute discretion, drafting correspondence for signature, processing expenses, and supporting governance documentation rounds.
Interface regularly with REMS Technology leadership offices on shared scheduling and logistics while supporting onboarding for new PMT hires and facilitating small team events.