Senior Executive Assistant
About The Position
Enterprise Digital sets the strategy and direction for American Express’ digital products and design, building and scaling the platforms and experiences that drive customer value, efficiency, and competitive differentiation across the enterprise. The Senior Executive Assistant will support the Executive Vice President of Enterprise Digital and play a critical role in enabling the effectiveness of this newly formed organization. This is a highly visible position requiring strong judgment, discretion, and the ability to operate seamlessly across senior stakeholders within Enterprise Technology Services (ETS) and the broader enterprise. Enterprise Digital is a large, multi‑team organization of over 1,000 colleagues, responsible for 130+ digital platforms, products, and tools, partnering with business units to deliver enterprise outcomes through acquisition, core digital experiences, design, analytics/experimentation, and program/portfolio enablement. The role operates in a fast-paced, evolving environment and requires a proactive, resourceful approach to managing complex priorities, coordinating across teams, and ensuring the smooth execution of day-to-day operations. Success will depend on the ability to build strong relationships, navigate a large and dynamic organization, and anticipate needs ahead of time.
Requirements
- Strong judgment
- Discretion
- Ability to operate seamlessly across senior stakeholders
- Proactive, resourceful approach to managing complex priorities
- Ability to coordinate across teams
- Ability to ensure smooth execution of day-to-day operations
- Ability to build strong relationships
- Ability to navigate a large and dynamic organization
- Ability to anticipate needs ahead of time
Responsibilities
- The EVP’s calendar and operating rhythm run smoothly even during periods of intense change—meetings are well‑sequenced, time is protected, and key stakeholder interactions are handled with professionalism and discretion.
- The broader leadership organization experiences the EA as a trusted “control tower”—someone who reliably connects dots, anticipates needs, and removes friction from day‑to‑day execution.
- Travel, expenses, approvals, and administrative processes are executed accurately and consistently in line with policy and budget expectations.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
