Senior Executive Assistant to the CEO

Syncro

23h•$124,000 - $165,000•Remote

About The Position

At Syncro, our Vision is a world where all businesses thrive on enterprise-grade digital platforms - empowering them to compete, innovate and grow without limits. We're on the lookout for collaborative individuals with diverse perspectives willing to bring their authentic selves to a culture that prioritizes the employee and customer experiences. As a remote-first software company, we are relentlessly focused on living our core values. Please take a moment to reflect on whether you resonate with our company's core values and culture. If you believe you're ready to embark on a journey of delivering incredible customer experiences as a part of the Syncro team, then dive into the job details below! Core Values: At Syncro we believe that companies with a strong, collaborative and inclusive culture perform better and provide a great working environment. Be Customer Obsessed: Prioritize our customer’s success and drive value for them Innovate with Agility: Adapt, experiment and take risks Deliver Results: Operate with urgency, focus and accountability Collaborate Openly: Inclusivity of people, ideas and information Operate with Integrity: Do the right thing through transparency and fairness Celebrates the Wins: Illuminate accomplishments and recognize one another The Senior Executive Assistant is responsible for the day-to-day administrative operational activities of the Chief Executive Officer with additional responsibilities managing events and projects for various executive team members. Reporting to the Chief Executive Officer, the Sr. Executive Assistant is an expert multi-tasker who is adept at handling complex tasks in a fast-paced virtual environment. You will be working 100% remotely.

Requirements

10+ years of experience supporting the CEO, President and other C-level executives
Experience working in a software or high-tech company
Experience managing complex travel, organizing company meetings and events, and managing budgets
Must have experience working in a remote environment
Must have the ability to anticipate needs, staying 3 steps ahead at all times, while taking initiative in a fast paced environment
Above average administrative technical skills with a deep understanding of business tools to include, but is not limited to, the following: G-Suite Slack Calendar integration MS Office AI Tools (Claude, Gemini, ChatGPT)
Excellent time management, prioritization, and organizational skills
Experience managing logistics, tracking projects and collaborating with multiple teams and leaders
Must have flexibility to respond after normal business hours
Must be located in eastern time zone
Direct and decisive communication style, both oral and written
Proven ability to operate with discretion and handle confidential information
Ability to successfully navigate ambiguity in a fully remote environment

Responsibilities

Coordination of executive and company travel needs to include flight and lodging arrangements, vendor coordination, expense and budget tracking, agenda and meeting content support, and various other “off-site” needs.
Responsible for spend management for CEO to include expense tracking, vendor spend tracking and cost optimization for larger, coordinated expenses.
Coordination of customer correspondence and communication in partnership with our Executive Team members (examples of this are fielding/routing customer emails and phone calls, diligent and timely customer follow up, and interaction with our Customer/Partner Advisory Council).
Responsible for operational and administrative support for the CEO, on the day-to-day operations of the business (examples include calendar management, meeting minutes and follow up, outside vendor correspondence, reporting, board of director correspondence, and more).
Manage and report on Key Performance Indicators for the business
Gather and format data for weekly, monthly, and/or quarterly scorecards
Report departmental data as needed to our investors
Observe, review and analyze processes to identify inefficiencies and areas where improvements can be made, and make appropriate recommendations
Special projects as needed or assigned; travel occasional/minimal

Benefits

Pay Range: $124,000 - $165,000 (based on experience, targeting $150,000)
Remote first: We are the PIONEERS of “work from home” - remote work is all we have ever done and we do it well! Our team members are all over the globe working from home and striking an awesome balance in their lives.
Equity Appreciation Program: Syncro offers an equity program that everyone participates in
Unlimited PTO: With a 2 week annual minimum, Syncro wants you to take time when you need it.
401k Plan: A hassle free plan with a 2.5% company match of your annual salary.
Health Insurance: Syncro covers 95% of the monthly premiums for you and your dependents. Plus our plans have extremely low deductibles and out of pocket costs that don't sacrifice great coverage for you or your family anywhere in the US.
Parental Leave: Up to 6 weeks paid parental leave so you can focus on the new addition to your family
And more!: Ask us about our other benefits like Pet Insurance, Flexible Spending Accounts, 100% employer paid Short Term Disability, and Ultra-Remote Work.

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