Senior Executive Assistant - Payments

JPMorgan Chase & Co.•New York, NY

11d•$41 - $72•Onsite

About The Position

You will support senior executives in Commercial and Investment Banking, a fast‑paced, high‑performance environment by managing complex calendars, coordinating travel, and driving day‑to‑day efficiency. You will lead scheduling priorities, plan meetings and events, support client engagements, and partner with stakeholders to ensure seamless execution, strong alignment, and maximum impact of executive time. As a Senior Executive Assistant in the Commercial and Investment Bank, you will partner with one or more executives managing demanding and dynamic calendars and complex domestic/international travel. You will be leading the office and schedule, tapping your thought leadership to managing priorities and ensuring efficient use of executives’ time to plan and lead large events, Town Halls, maintain critical follow ups and will draft simple communications. You will leverage exceptional communication and organizational skills partnering with colleagues to maximize client meeting schedules, visit preparation and client follow up. You will also be working closely with key stakeholders to plan market visits, large scale meetings and presentations.

Requirements

A minimum of 5 years of experience supporting executive level leadership
Strong organizational skills and ability to work independently in a demanding, changing and fast paced environment
Domestic and International travel planning skills and knowledge
Effective interpersonal skills and excellent communication - confident, organized, and clear
Fluency in planning complex market visits
Fluency in technology and tools such as LLM to create efficiency and in all Microsoft products such as Excel, PPT and Teams and learns new technologies quickly
Willing to work outside business hours as business needs require
Discretion and good judgment in confidential situations, and proven experience interacting with all levels in the organization
Strong interpersonal, presentation and communication skills
Collaborates effectively with colleagues and team members, assisting with projects and tasks as needed

Nice To Haves

Preferred experience as a partner to senior level revenue producers in a sales and financial services environment

Responsibilities

Manage and screen all incoming interactions on behalf of the executive, acting as the primary liaison between leadership, staff, clients and external stakeholders
Arrange and maintain complex travel plans and itineraries for domestic travel as well as complex international travel
Manage complex calendars for leaders in a fast paced and dynamic environment, arrange travel plans, adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering, etc
Work closely with key stakeholders to manage priorities and maintain key documents using firm tools such as LLM, Teams and Concur
Support local event planning and execute as needed and/or support local employee engagement activities such as team recognition, events, etc.
Provide site support for local office requirements including phone coverage, assistance with new hire integration, facilities maintenance, supplies, floor access, presence at local events, greeting clients and guests and escorting them throughout the location, food orders/set up and takedown of conference rooms, always ensuring superior client service
Provide general team support such as time keeping, training tracking, and assist in ad hoc projects as needed
Maintain confidential data, enforce internal controls, and comply with policies and procedures
Support client and other LOB reporting activity within scope for role and simple reporting for the business such as pulling canned reports and scorecards
Process T&E expense claims for team members. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter experts for policies and procedures