Sr. Manager, Event & Programming, Hospitality & Guest Experience

Free Association Live•New York, NY

3d•$75,000 - $85,000•Onsite

About The Position

This Senior Event & Programming Manager position oversees the booking and coordination of both programming events and event sales that occur at Magic Mike Live and Greenlight Lounge, located in the heart of Times Square at 47th Street and 8th Avenue. The Senior Event & Programming Manager is responsible for event sales and all related duties: event prospecting, revenue strategy, logistics planning, and client communication. Additionally this person is responsible for conveying event details to the internal operations team and ensuring that events are planned in a manner that operations can execute. There will also be planning of events that are done for marketing or programming purposes. The position will handle event booking and planning from start to finish, working alongside an in-house operations team to execute the event. As the primary point of contact for all events, the position will coordinate details with the event clients, and collaborate closely with Food & Beverage, Building Operations, Security, Production, Marketing, and Technology teams to deliver seamless, integrated guest experiences.

Requirements

5+ years of proven experience as an Event Manager
Previous project management experience
Sees something through from start to finish
Appreciation for and understanding of the of food and beverage industry
Have the ability to generate reports, write briefs and carry out various admin tasks
Be a team player with strong leadership skills
Customer-service orientated
Excellent organizational skills
Stays calm when the pressure hits

Nice To Haves

Experience with programming and cultural management is a plus
Interest in the entertainment and performance industry, past work experience is a bonus

Responsibilities

Oversees private event bookings from start to finish for the Magic Mike Live theater and Greenlight Lounge
Handles day to day leads and inquiries, conducts site visits, handles contracting and deposit payments and oversees successful set up and execution of events according to pre detailed BEO
Maintains rolodex of contacts in New York and actively prospecting new business. Attends industry and other events to network and bring in new clients
Helps to conceptualize and ideate on programming ideas and events
Is interested in the entertainment and performing arts industry and works to participate/network in it within New York City
Creates BEOs and contracts for programming events
Plans events from start to finish: answers event leads, handles contracts and deposit execution and ensures event operations have the necessary information and resources needed to execute the event successfully
Takes ownership of a prospecting plan to drive private event business in low season and capture business in high season. Identifies key growth areas and creates initiatives plan to target them
Understands Tripleseat booking platform, keeps it updated and provides training on it for team members
Has financial literacy of private and programming events: generates monthly revenue reports and bi weekly forecast reports, ensures events are scrubbed prior being closed out and assists the operations team with any financial questions they have
Identifies and works with local, national and international potential clients to drive private event bookings. An example would be maintaining an understanding of NYFW, Frieze Art Week, Tech Week and the like
Make sure that insurance, legal, health and safety obligations are followed
Post event follows up with the client for feedback and to provide the final receipt/answer any last payment questions.
Train on and understand Spectrix for group bookings and capitalize on potential group event sales