Senior Event Planning Manager

The Camby, Autograph Collection•Phoenix, AZ

6d•Onsite

About The Position

We're seeking a creative and detail-oriented Senior Event Planning Manager to join our team! In this role, you will be responsible for coordinating all aspects of events, from initial planning to execution, to ensure that our guests have an unforgettable experience. The Event Planning Manager acts a liaison between the customer and hotel sales person to provide direction and supervision during execution of meeting and banquet functions or event. Will be available to customers during event to solve problems and suggest alternatives to previous arrangements. They will directly serve group customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space, and billing processes. If you're a natural leader, love a fast-paced environment, and thrive under pressure, then we want to hear from you!

Requirements

Bachelor’s degree and/or 2+ years of hotel sales experience.
3+ years of food and beverage experience.
Strong understanding of interpretation of contracts.
Demonstrated strong business communication skills, both written and verbal.
Proficiency with Microsoft Office Suite.
Professional appearance and demeanor.
Proactive sales approach, assertive and fast paced, driven to succeed.
Understanding of respective market segment, competitor’s strengths, weaknesses, economic trends, supply and demand.
Work well under pressure.
Time management skills. Ability to manage multiple projects simultaneously while delivering successful outcomes for each.
Ability to communicate effectively with public and other employees.
Creativity in designing events.
Working knowledge of banquet department (sets, AV equipment, scheduling, menu planning).
Strong working knowledge of hotel sales/event CRM systems (e.g., Delphi, Marriott CI/TY, Starwood ISAC, or Hyatt Envision/EMS).
Working knowledge of statistical data and analytics as they relate to hotel operations and the event sales department.

Responsibilities

Coordinating all aspects of events, from initial planning to execution.
Acting as a liaison between the customer and hotel sales person to provide direction and supervision during execution of meeting and banquet functions or event.
Being available to customers during events to solve problems and suggest alternatives to previous arrangements.
Directly serving group customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space, and billing processes.
Executing and supporting Hotel Customer Service Standards and Hotel’s Brand Standards.
Designing menus in conjunction with the culinary department to maximize operating profit.