Senior ERP Service Owner
Moog Inc.•Blacksburg, VA
•$120,000 - $160,000•Hybrid
About The Position
Moog is seeking a strategic and results-driven Senior ERP Service Owner to support the Power & Data sector. In this role, you will own the sector's ERP service, ensuring it delivers maximum value to the business while supporting operational and strategic objectives. Working closely with business leaders, IT teams, and external partners, you will oversee the ERP technology portfolio, lead a team of Application Analysts, drive service improvements, and help align current ERP platforms with Moog's future-state SAP strategy.
Requirements
- Bachelor's degree with 7 years of experience in technology, enterprise applications, or ERP-related roles.
- 3 years of experience owning or managing technical, applications, or business systems.
- Experience managing ERP systems within a manufacturing, engineering, or supply chain environment.
- Proven success leading ERP transformation, change management, and continuous improvement initiatives.
- Strong knowledge of ERP processes including finance, manufacturing, procurement, supply chain, inventory, and master data management.
- Experience managing vendors, licensing, support agreements, and service delivery.
- Understanding of integrations, APIs, EDI, batch processing, SQL fundamentals, and enterprise applications.
- Knowledge of IT service management, change management, release management, and Agile methodologies.
- Strong communication, stakeholder management, and problem-solving skills.
- Experience supporting regulated environments with security, compliance, trade compliance, export control, or traceability requirements.
Nice To Haves
- Master’s degree in Information Systems, Information Technology, Business, Operations, or a related field.
- ITIL, Agile, Infor LN, SAP, or related certifications are a plus.
- Experience with Infor LN and/or SAP strongly preferred.
Responsibilities
- Own and manage the Power & Data LN ERP platform as an end-to-end business service.
- Develop and execute the ERP roadmap in alignment with Moog's enterprise ERP and SAP strategy.
- Serve as the primary ERP liaison between business stakeholders, IT teams, and external partners.
- Lead ERP enhancements, upgrades, and service delivery using Agile principles.
- Monitor service performance and ensure compliance with service, audit, security, and regulatory requirements.
- Lead Power & Data's ERP readiness and participation in future SAP transformation initiatives.
- Oversee integrations, interfaces, master data governance, and critical business processes.
- Manage ERP licensing, vendor relationships, contracts, and support agreements.
- Lead, mentor, and develop a team of three Application Analysts.
- Drive change management, testing, release management, and continuous improvement efforts.
- Partner with cross-functional stakeholders to deliver scalable ERP solutions that support business growth and operational excellence.
Benefits
- great compensation package
- bonus opportunities
- matching 401k
- Employee Stock Purchase Plan (select locations)
- Flexible Spending and Health Savings Accounts
- Flexible paid time off
- holidays
- parental leave program
- relocation assistance
- Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.
- Tuition Assistance
- mentorship and coaching opportunities
- leadership development and other personal growth programs
- Flexible Friday Afternoon’s
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What This Job Offers
Job Type
Full-time
Career Level
Senior
