Senior Equipment Technician

Pro Coffee Gear • Austin, TX

20h • $18 - $24 • Onsite

About The Position

We are looking for a Senior Equipment Technician to join our technical team and serve as a key technical leader. This role requires strong mechanical and electrical aptitude, a passion for problem-solving, and the ability to work independently on complex technical challenges. You will be responsible for diagnosing, repairing, refurbishing, and maintaining a diverse range of coffee equipment while mentoring junior team members and contributing to operational excellence.

Requirements

• Minimum 4+ years of hands-on technical experience in equipment repair, maintenance, or a related technical field (appliance repair, industrial equipment, HVAC, automotive, etc.)
• Strong mechanical and electrical troubleshooting skills
• Proven ability to work independently and manage multiple technical projects simultaneously
• Experience reading technical diagrams, schematics, and service manuals
• Excellent problem-solving skills and attention to detail
• Strong communication skills and ability to explain technical concepts to non-technical team members
• Physical ability to lift and move heavy equipment (50+ lbs)
• Commitment to quality workmanship and continuous learning
• Passion for coffee or willingness to develop deep expertise in coffee equipment

Nice To Haves

• Prior experience with coffee equipment (espresso machines, grinders, brewers, etc.)
• Experience in commercial equipment repair or foodservice equipment
• Background in technical training, mentoring, or team leadership
• Knowledge of hydraulic systems, electrical components, and control systems
• Familiarity with quality control processes and documentation systems
• Experience with refurbishment or restoration processes
• Technical certifications or formal training in equipment repair
• Interest in coffee culture and brewing principles

Responsibilities

• Diagnose, repair, and refurbish a wide variety of coffee equipment including espresso machines, grinders, brewers, and related accessories
• Troubleshoot complex mechanical, electrical, and hydraulic issues across multiple equipment types and brands
• Lead technical projects from assessment through completion with minimal supervision
• Develop and document technical procedures, best practices, and quality standards
• Mentor and train technicians and warehouse support staff on technical skills and processes
• Conduct root cause analysis on equipment failures and after-sales issues
• Collaborate with operations and sales teams to provide technical expertise and client consultation
• Test and validate equipment performance to ensure it meets our quality standards before shipment
• Manage technical inventory, parts sourcing, and vendor relationships
• Participate in continuous improvement initiatives to refine refurbishment processes and operational efficiency
• Provide technical support for pre-sales consultations and post-sales troubleshooting as needed

Benefits

• Paid time off
• Professional development assistance and ongoing technical training
• Opportunities for career growth and leadership within a rapidly expanding company
• Goal-oriented work culture providing autonomy and opportunities for advancement
• Work with a diverse range of cutting-edge coffee equipment
• Be part of an international team passionate about coffee and technical excellence

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed