SENIOR EPIC APPLICATION ANALYST

NORTH EAST MEDICAL SERVICES•Daly City, CA

2d•Onsite

About The Position

The Senior Epic Application Analyst is responsible for the implementation, configuration, maintenance, and support of Epic applications within a healthcare setting. They collaborate with cross-functional teams, including clinicians, IT professionals, and other stakeholders, to ensure the seamless integration and functionality of Epic applications. This role involves a deep understanding of Epic Systems' healthcare software and the ability to manage projects independently.

Requirements

BA/BS required with a minimum of 2-3 years of experience or 5 years of relevant work experience in healthcare maybe substituted.
Epic certification in one or more relevant modules. (e.g., EpicCare Ambulatory, Prelude, Cadence).
2+ years of experience working with Epic applications, with a focus on implementation, optimization, and support.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Project management experience and ability to work on multiple initiatives simultaneously.
Knowledge of Microsoft Office (Word, Excel, Power point, Outlook).
Ability to work on rotational after hours and Saturdays as needed.
Ability to work collaboratively in a team environment.
Knowledge of healthcare industry regulations and best practices.
Ability to read and write English fluently is required.

Nice To Haves

Fluency in other languages is an asset.
Knowledge of Agile methodology (JIRA) ticketing system (preferred).

Responsibilities

Lead and participate in the implementation and configuration of Epic applications based on organizational needs and requirements.
Collaborate with project teams to ensure successful integration and deployment of Epic modules.
Provide regular updates to managers on project statuses, issues, and risks.
Collaborate with IT leadership to align Epic initiatives with the organization's overall IT strategy.
Ensure your mentee has a thorough understanding of the Epic applications they are working on. This includes proficiency in Epic modules relevant to their role.
Help your mentee develop strong analytical skills to identify and solve complex issues within the Epic environment.
Share your experiences in troubleshooting and provide guidance on effective problem-solving strategies.
Guide your mentee in project management aspects related to Epic implementations, upgrades, and optimizations.
Share insights into managing timelines, resources, and expectations within the context of Epic projects.
Investigate and resolve complex issues related to Epic applications, ensuring minimal impact on daily operations.
Collaborate with technical support and vendors when necessary to resolve escalated issues.
Perform quality assurance checks on Epic configurations to ensure accuracy and compliance with industry standards and best practices.