Senior Enterprise Solutions Engineer, New York
About The Position
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others. Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. This role is for someone who wants to own the technical win. As a Senior Enterprise Solutions Engineer at Hightouch, you will partner with your Account Executives to drive the full technical sales motion from deep discovery and architectural solutioning to tailored product demonstrations and rigorous technical validation. You will own relationships with technical champions, co-develop account strategy, and guide customers to our solutions by navigating complex, multi-stakeholder buying committees and running competitive enterprise sales cycles. We leverage a disciplined value-selling motion, and are looking for deep experience in enterprise sales cycles where you have had to earn the technical win, not assume it. Hightouch sits at the intersection of two powerful technological shifts: the rise of agentic AI and the maturation of the cloud data warehouse. We are solving real, complex problems at the intersection of marketing and data. As a senior SE, you will become a product expert, a trusted advisor to enterprise buyers, and a meaningful contributor to a team that is still early in building something significant.
Requirements
- 7+ years of progressive enterprise pre-sales or solutions engineering experience, including complex solution architecture across multi-stakeholder buying cycles.
- Demonstrated ability to lead technical discovery, architectural whiteboarding, and solution design with both technical and business audiences, including C-suite stakeholders.
- Deep familiarity with modern data ecosystems: cloud data warehouses, data modeling, data engineering, integrations, and APIs - and the ability to navigate a customer’s data architecture confidently without needing to be a hands-on practitioner.
- Proven ability to build technical champions and influence complex buying committees across engineering, marketing, and executive levels.
- Experience in competitive enterprise sales motions. Familiarity with MEDDPICC, Command the Message, or equivalent value-selling frameworks is a strong plus.
- Intellectual curiosity, high ambition, and humility. You want to keep getting better, and you are honest about what you do not yet know.
- A team-first orientation where you elevate the people around you, operate within shared frameworks and processes, and measure yourself by more than your own quota.
Nice To Haves
- Hands-on experience with Customer Data Platforms (CDPs), Marketing Automation, Data Warehouses, or similar technologies at the integration, architecture, or use case level.
- Background collaborating with data engineering, science, or analytics teams, either as a customer or in a prior role.
- Experience in a high-growth B2B SaaS company scaling through a significant inflection point.
Responsibilities
- Lead technical discovery to deeply understand a customer’s data architecture, marketing workflows, and business objectives; and translate that into differentiated requirements and a compelling solution design.
- Design and deliver tailored product demonstrations and architectural solutions spanning Hightouch’s Customer Studio, Identity Resolution, Match Booster, and Agentic Marketing Platform.
- Run proof-of-concept engagements end-to-end: scoping, designing, executing, and validating with the discipline and rigor required to close complex enterprise deals.
- Build deep technical relationships with data engineers, architects, and marketing technologists becoming their trusted advisor.
- Navigate complex buying committees, engaging confidently with technical teams, marketing leaders, and C-suite executives
Benefits
- We also offer meaningful equity compensation in the form of ISO options, with early exercise and a generous 10-year post-termination exercise window.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
