CareScout Services Senior Enterprise Risk Director

Genworth • Richmond, VA

2d • $202,900 - $386,200 • Hybrid

About The Position

Ensuring strong risk management is critical to preserving the integrity of our business and enabling sustainable growth. Genworth is currently seeking a Senior Enterprise Risk Director to lead risk oversight for key functional areas of the business. A critical responsibility of this role will be to ensure the strategic vision of the organization is developed and executed with a clear understanding of risks, trade-offs, and opportunities, while proactively managing emerging risks across the organization. This role will serve as both an independent risk advisor and a strategic partner to the business, working closely with leadership to embed risk-informed decision making into operations, technology initiatives, and growth strategies. This role operates as a second line of defense, providing independent oversight and effective challenge to the business. The position will have a direct reporting line to the Chief Risk Officer, with a strong dotted-line relationship to the Carescout CEO to ensure alignment, influence, and integration of risk management into key business decisions.

Requirements

• Bachelor’s degree in business or related fields or equivalent demonstrated experience
• At least 15 years of business or risk experience
• At least 8 years of experience in risk management
• Prior experience in a digital, direct-to-consumer organization that leverages technology and data to deliver products and services at scale and enhance customer experience
• Proven leadership and people management skills in a matrixed environment
• Strong communication skills to build and maintain relationships, with the ability to challenge business leaders and translate risk insights into clear, actionable decisions
• Ability to work effectively in an environment with a high degree of subjectivity, change, and ambiguity
• Strong business acumen with a strategic mindset, including the ability to connect risk management to business outcomes
• Excellent influencing and negotiation skills across diverse business and work cultures
• Experience with enterprise risk management and risk frameworks
• Knowledge of relevant regulatory and compliance requirements

Nice To Haves

• MBA or Master’s Degree in a business-related discipline
• Risk management experience in healthcare, long-term care, or technology-enabled service environments
• Experience supporting new or evolving business models and platforms
• Skilled networker who builds relationships and identifies opportunities to improve business outcomes
• Experience with quantitative risk analysis and scenario-based decision support

Responsibilities

• Lead execution and continuous improvement of the enterprise-wide risk assessment framework as it pertains to risks, controls, and governance activities
• Ensure appropriate inventories of risks and controls are maintained and evolve with changes in the business and external environment
• Review and synthesize risk insights to provide a clear, aggregated view of risk across business units and the enterprise
• Proactively understand, assess and document key risks and controls across all key risk areas within the business
• Ensure governance activities are executed in alignment with Genworth policies and expectations, while remaining efficient and fit-for-purpose
• Partner with business leaders to support effective risk management and enable efficient, well-controlled operations
• Maintain and enhance the framework for risk quantification and consistent assessment across the enterprise
• Develop and deliver risk reporting, dashboards, and heat maps for senior management, the Board, and key stakeholders
• Monitor risk exposures and emerging risk signals, providing guidance to leadership on thresholds, actions, and trade-offs
• Partner with leadership to review and improve policies, governance processes, and best practices
• Act as an independent review function to ensure risks are appropriately identified, assessed, and addressed through effective control testing and risk assessment
• Partner with internal assurance functions to ensure coordinated and comprehensive coverage of key risks

Benefits

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services

What This Job Offers

• Job Type: Full-time
• Career Level: Senior