Senior Enterprise Process Specialist

Cotiviti

6d

About The Position

The Sr. Enterprise Process Specialist is tasked with driving large, cross-discipline, company-wide process improvement and operational projects with high executive visibility. These projects include improving operational efficiency and reducing cycle times, international operations and offshoring, deployment of new systems, and other projects as directed. As each improvement project is different, the expectation is to utilize a variety of tools, approaches, and formal methodologies to successfully complete the outlined objectives and may or may not utilize a formal DMAIC/DMADV methodology. Inter-company consulting engagements comprise the majority of these positions’ scope of work with the remainder focusing on training, coaching and mentoring candidates in support of company-wide LSS training and certification program. This position is strongly self-driven, with responsibility for independently driving the projects. Proven track record for driving success while interacting with a large variety of independent teams and separate disciplines. Efforts can involve simultaneous coordination across the Executive, Finance, Operations, Sales, Marketing, Product Management, R&D, Legal, Compliance, and external parties.

Requirements

• Minimum 12 years’ experience identifying, scoping, and leading process improvement efforts at large companies with international operations and measurable outcomes
• Minimum of 12 years’ experience in operations and/or projects at large companies with international operations
• Bachelor’s Degree in Computer Science, Engineering, Business, Health, or Medical discipline
• Black Belt certification in Lean Six Sigma, with demonstrated experience managing a successful project portfolio
• Experience coordinating directly with C-level executives
• Excellent verbal and written communication skills with strong executive presence
• Highly Proficient in Microsoft Office Suite (Word, Access, and Outlook), project management tools, video conferencing, and other standard project tools
• Organized and able to prioritize, multi-task, and work under pressure on multiple simultaneous projects with tight timeframes.
• Self-driven and able to drive efforts that are constantly changing and always working with new groups and processes.
• Must be able to provide a dedicated, secure work area.
• Must be able to provide high-speed internet access / connectivity and office setup and maintenance.

Nice To Haves

• Previous experience in a business consulting role is a plus
• PMP Certification in Project Management is a plus
• MBA or equivalent business knowledge
• Experience with mergers and acquisitions related process improvement projects
• Familiarity with major financial reporting techniques and terminology, and experience working directly with a large finance team
• Publication or conference presentation experience in Lean Six Sigma or related topics is a plus
• Experience working in large software companies and with software development lifecycle management methodologies is a plus
• Travel is expected to be less than 10% but may be required for some efforts.

Responsibilities

• Drive critical process improvement projects to successful completion with impact over $1M per project.
• As part of the Transformation team, it may be required to act in a Project Management role including post-merger integrations and strategic initiatives as deemed necessary by leadership.
• Experience gathering voice of the (internal) customer, conducting process discovery sessions, and conducting situational assessments.
• Engage with Executive Stakeholders to identify, scope and conduct process specific consulting engagements to successful completion while maintaining alignment and support.
• Coordinate simultaneously across disparate organizations and disciplines with many different owners, tasks, and deliverables from different teams.
• Provide regular executive updates on project status.
• Interact directly with the highest levels of company leadership, including SLT members and company owners.
• Adapt different process improvement approaches based on the specific effort at hand.
• Quickly summarize process improvement status at an executive level while also maintaining detailed project plans.
• Coordinate with PMO/project managers on related projects and handoffs to implement agreed solutions
• Drive adoption of industry standard process improvement methodologies
• Remain current in the latest Lean Six Sigma process improvement developments, techniques, and industry trends.
• Support LSS training and certification programs through content delivery, coaching, mentoring and project oversight. ·
• Ability to consult, prioritize, and communicate clearly with stakeholders related to project pipelines, expectations, and feedback.
• Provide prompt attention and response to inquires from Executives and SLT to provide white glove service.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

Benefits

• Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level