Senior Enterprise Operations Database Administrator - Epic Operational

University of Arkansas System•Little Rock, AR

4d•Onsite

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. Primarily responsible for maintenance and support of the Epic IRIS databases on Linux platforms for both production and non-production environments. Monitor, maintain, troubleshoot, update/upgrade the Epic IRIS databases. Provide support for ongoing Epic EMR implementation projects, providing technical expertise including testing and training. System administration of several servers and software systemd analysis, installation, and implementation. The administrator will work closely and effectively with technical teams, customers, analyst teams, vendor support, and management to align development plans, and to ensure effective integration among information systems and the UAMS IT infrastructure. Monitor technological advancements to ensure that solutions are continuously improved, supported, and aligned with industry and company standards as well as emerging business requirements. Understand the interactions between systems, applications, and services within the environment, and evaluate the impact of changes or additions. Analyze systems and perform usability testing to ensure performance and reliability, enhance scalability, and meet security requirements. Provides top tier support for UAMS Information Technology. Conduct tasks and assignments as directed. This position participates in a group 24 hours a day, 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time. Recognized as an advanced individual contributor. Works with limited supervision with extensive latitude for independent judgment. May assist less experienced peers.

Requirements

Master's degree in Computer Science or related field of study, with 3 yrs. of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration -OR- Bachelor's degree in Computer Science or related field of study, with 5 yrs. of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration -OR- Associates degree in Computer Science or related field of study, with 7 yrs. of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration -OR- High School Diploma/GED with 9 yrs. of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration.
Required to be on-call and to respond immediately to trouble calls outside of general work hours.
Work occasionally may require in excess of eight hours per day.
Workload pressure will regularly subject incumbent to moderate to high job-related stress.
Ability to work in a team environment with strong written and verbal communication skills.
Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

Bachelor's degree in computer science or related field.
5 years of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration.
2 years of experience supporting Epic IRIS/Cache.
2 years of experience supporting RHEL infrastructure.
Epic – ODBA Certified.
Database performance tuning and optimization, backup/recovery strategies, disaster recovery design, scripting, working knowledge of enterprise networking concepts.

Responsibilities

Maintenance and support of the Epic IRIS databases on Linux platforms for both production and non-production environments.
Monitor, maintain, troubleshoot, update/upgrade the Epic IRIS databases.
Provide support for ongoing Epic EMR implementation projects, providing technical expertise including testing and training.
System administration of several servers and software systemd analysis, installation, and implementation.
Work closely and effectively with technical teams, customers, analyst teams, vendor support, and management to align development plans, and to ensure effective integration among information systems and the UAMS IT infrastructure.
Monitor technological advancements to ensure that solutions are continuously improved, supported, and aligned with industry and company standards as well as emerging business requirements.
Understand the interactions between systems, applications, and services within the environment, and evaluate the impact of changes or additions.
Analyze systems and perform usability testing to ensure performance and reliability, enhance scalability, and meet security requirements.
Provides top tier support for UAMS Information Technology.
Conduct tasks and assignments as directed.
Participate in a group 24 hours a day, 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time.
May assist less experienced peers.