Senior Enterprise Business Analyst

SAS•Cary HQ, NC

16h•Hybrid

About The Position

The Enterprise Technology organization within Cloud and Information Services (CIS) is seeking an experienced Enterprise Business Analyst who is passionate about solving complex challenges and creating meaningful business impact. In this highly visible role, you'll collaborate with leaders and stakeholders across SAS to uncover opportunities, streamline processes, and deliver innovative solutions that transform how we work. Your insights and recommendations will help influence strategic decisions, improve operational effectiveness, and enable the success of key enterprise initiatives. As a trusted partner in business transformation, you'll lead end-to-end process analysis and improvement efforts that span multiple organizations and technologies. From identifying automation opportunities and driving operational efficiencies to defining future-state capabilities and guiding organizational change, you'll play a pivotal role in shaping the future of SAS. If you're energized by connecting strategy to execution, building strong partnerships, and delivering lasting business value, this is an opportunity to make an impact on a truly enterprise scale.

Requirements

Bachelors degree in a quantitative field, preferably Information Systems or a related discipline.
Minimum 8 years of experience in business process analysis, systems documentation, and requirements elicitation.
Proven experience in establishing trusted partnerships and influence outcomes across cross‑functional teams and senior leadership.
Experience in communicating complex business and technical concepts clearly and effectively across diverse audiences.
Results driven contributor with strong execution discipline to drive multiple initiatives forward concurrently.
Ability to communicate complex topics visually and verbally to accelerate shared understanding and decision‑making.
Credible change agent who identifies opportunities for improvement and helps the organization successfully navigate transformation.
Equivalent combination of related education, training and experience may be considered in place of the above qualifications.

Nice To Haves

Business Acumen: Using one’s knowledge of economic, financial, market, and industry trends to understand and improve individual, work group, and/or organizational results; using one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and/or tactics.
High-Impact Communication: Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others’ thoughts and actions.
Inspiring Excellence: Driving high standards; tenaciously working to meet or exceed challenging goals; defining success by goal achievement and continuous improvement.
Ability to translate business needs into functional and technical requirements
Experience with the Software Development Life Cycle (SDLC) with both Agile and Waterfall methodologies
Experience working with and supporting technology services such as SaaS, managed services, cloud infrastructure, operations, or professional services that customers depend on.
Experience with using Atlassian Jira for business requirement development and project management
Experience with ServiceNow Oracle Fusion, Microsoft O365
Experience with acting as a trusted advisor on large, enterprise scale projects
Experience with preparing and delivering executive communications for enterprise scale projects

Responsibilities

Develop a deep understanding of enterprise and organizational systems, processes, and workflows.
Serve as an internal consultant and liaison between the business and technical community to foster collaboration, clear and transparent communication to ensure mutually beneficial solutions and work to build deep relationships and trust with the business and partners
Analyze and document current‑state processes, identify improvement opportunities, and define future‑state recommendations to contribute to the Enterprise Technologies product roadmap
Collaborate with cross‑functional teams to translate business requirements into clear, actionable technical solutions.
Use a variety of techniques and tools to capture business requirements while partnering with Managed Cloud Services and other internal groups to support successful delivery of enterprise and organizational objectives.
Engage in the end-to-end project lifecycle by leading requirement gathering sessions and workshops to develop and implement enterprise business applications and services.
Ensure all applicable security policies and processes are followed to support the organization’s secure software development goals.
Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Benefits

Comprehensive medical, prescription, dental and vision plans.
Medical plan options include: PPO with low annual deductible and copays.
HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan.
Pharmacy that will ship prescriptions for no additional charge.
An industry-leading 401k plan.
Tuition Assistance Program and programs and resources to support your development
Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
Volunteer Time Off, parental leave and unlimited paid sick days.
Generous childcare benefits for all full-time employees.