Senior Enterprise Acquisition & Customer Marketing Manager

Scribe•San Francisco, CA

3d•$140,000 - $215,000•Remote

About The Position

Scribe is seeking a Founding Customer Marketing and Advocacy Lead to build the content engine that establishes Scribe as the go-to authority for C-suite and VP-level leaders in an AI-forward world. This role involves deeply understanding enterprise buyers, determining the best channels and formats to reach them (social, content, webinars, newsletters), and building trust to generate pipeline. The position will involve developing Customer Advisory Board programs, creating content that resonates with enterprise buyers, and collaborating with acquisition, demand generation, product marketing, and Sales/CS teams. The goal is to create an enterprise content engine that stands out from the B2B category standard, with the creative latitude to innovate. The ideal candidate will have a strong understanding of how content spreads online, a vision for world-class enterprise content, and the commercial instinct to drive trust, conviction, and demand for Scribe. This role is crucial for ensuring every enterprise buyer knows, trusts, and wants Scribe within their organization.

Requirements

4-6+ years in enterprise customer marketing, content marketing, demand generation, or a closely related field with significant focus on enterprise B2B audiences.
Proven track record of building enterprise customer programs (content, webinars, events) that have influenced qualified pipeline.
Experience building or running customer advisory boards, executive engagement programs, or similar high-touch audience programs.
Strong analytical instincts, comfortable with pipeline attribution, setting success metrics, and data-driven decision-making.
Experience collaborating closely with cross-functional partners (Sales, Demand Generation) to route and activate leads from content and events.

Nice To Haves

A passion for podcasting and audio content.
Experience running Customer Advisory Boards and pride in their revenue influence.
Internet-native understanding of content virality and distribution.
A clear vision for innovative enterprise B2B content and commercial acumen.

Responsibilities

Develop deep familiarity with enterprise buyers' thinking, consumption habits, and what earns their trust.
Own the program for developing, publishing, and distributing customer testimonials.
Set the strategy, develop the content roadmap, and execute the enterprise customer content engine across all relevant formats and channels.
Launch and manage Scribe's Customer Advisory Board program, curating leaders, ensuring value, and fostering connections.
Partner with Product Marketing, Demand Generation, and Sales to create a feedback loop between content and revenue, ensuring effective lead routing, scoring, and follow-up.
Influence, set, forecast, and report on pipeline targets, using data (MQLs, influenced pipeline, conversion) to make strategic decisions.