Senior Enrollment Representative

Avispa TechnologyLos Angeles, CA
Remote

About The Position

A leading medical institution is seeking a Senior Enrollment Representative to support Medicare membership enrollment operations, reconciliation, disenrollment, and benefits coordination. This role involves working with applicable state and federal files, managing and analyzing enrollment-related data, and assisting with process improvement and operational initiatives. The representative will need to prioritize changing assignments, deadlines, and operational requests while maintaining accuracy and compliance.

Requirements

  • 3-5 years of experience within a Medicare health plan or Managed Care environment.
  • Experience with Medicare enrollment, disenrollment, and reconciliation.
  • Knowledge of Medicare and CMS enrollment and billing regulations.
  • Proficiency with Microsoft Excel, Word, and PowerPoint.
  • Strong understanding of healthcare and Managed Care operations.

Nice To Haves

  • Experience in Medicare Advantage Prescription Drug Plan (MAPD) is preferred.
  • Experience with 834 EDI transactions/files is preferred.
  • Experience working with CMS and California DHS files is preferred.
  • Experience with Medicare and Medicaid enrollment is preferred.
  • Managed Care experience is preferred.
  • Business analysis and process improvement experience is preferred.
  • Experience with data visualization tools is preferred.

Responsibilities

  • Support Medicare membership enrollment, billing requirements, disenrollment, reconciliation, and benefits coordination, involving applicable state and federal files.
  • Manage and analyze enrollment-related data, identifying discrepancies or issues.
  • Assist with process improvement, business analysis, and operational initiatives.
  • Prioritize changing assignments, deadlines, and operational requests while maintaining accuracy and compliance.

Benefits

  • Group Medical
  • Dental
  • Vision
  • Life
  • Retirement Savings Program
  • PSL
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