Senior Engineering Program Manager, Cloud Services Infrastructure, Apple Services Engineering

Apple

8d

About The Position

The Apple Services Engineering team is responsible for powering services like the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. Program Managers on this team partner with engineers to build secure, end-to-end solutions, leveraging Apple's unique integration of hardware, software, and services. The team is committed to strengthening Apple's privacy policy and operates with a small, flexible, and cross-functional structure. This role involves building and running the foundation for services used by millions of customers daily, focusing on extraordinary service availability, scalability, and security. The ideal candidate will drive projects for Apple Cloud Infrastructure, improve operational efficiency, and thrive in non-routine work requiring social intelligence, complex critical thinking, and creative problem-solving.

Requirements

• 12+ years in technical program management, with significant experience in infrastructure or platform development
• Deep understanding of and experience in distributed systems, cloud infrastructure, and software development lifecycles
• BS in Computer Science, Engineering, or related technical field or related experience
• Proven ability to drive complex, multi-team technical programs from ambiguity to delivery
• Track record of influencing senior engineering leaders and building consensus across organizations with competing priorities
• Strong technical acumen and the ability to engage with product and engineering on architecture decisions and tradeoffs
• Self-motivated and proactive; demonstrated ability to quickly triage, prioritize, and navigate ambiguity under pressure
• Excellent written and verbal communication; able to translate technical complexity into clear narratives for diverse audiences

Nice To Haves

• Familiarity with container orchestration (Kubernetes), workflow systems, or distributed data platforms
• Experience building developer platforms or infrastructure-as-a-service products

Responsibilities

• Drive cross-functional programs that span cloud infrastructure products within Compute, Storage, Observability, Traffic, Data Platform, Data Services, and Developer Experience.
• Partner with engineering leads to translate platform strategy into actionable roadmaps with clear milestones, owners, and success criteria.
• Identify technical and organizational risks early; facilitate alignment and unblock teams through proactive problem-solving.
• Establish program frameworks that bring visibility to cross-team dependencies, progress, and tradeoffs for leadership decision-making.
• Drive operational rigor across the program lifecycle, from requirements gathering through launch readiness and post-launch iteration.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior