Senior Engineering Manager - Site Reliability

Trackunit • London, ON

4d • Hybrid

About The Position

Trackunit is looking for a Senior Engineering Manager to lead engineering teams in London, Ontario. The SRE team owns the platform that runs our large-scale IoT product. They work on platform scalability, observability, build tooling, and the security and reliability features that 200+ developers depend on every day. You’ll be part of the engineering leadership team, collaborating closely with counterparts across Europe and Canada. The SRE function operates globally, and you’ll help drive cross-regional coordination on platform strategy, initiatives, and technical direction.

Requirements

• Managed engineering teams before, including career conversations, performance, and culture.
• Comfortable with cloud infrastructure, specifically AWS.
• Familiarity with Kubernetes and Terraform.
• Ability to follow technical conversations without getting lost.
• Experience leading or working closely with application development teams.
• Understanding of software delivery and quality at a practical level.
• Ability to think in scalable processes and solutions, including clear ownership, good standards, and documented decisions.
• Strong communication skills, with a preference for written communication.
• Ability to thrive in a fast-moving environment where priorities shift.
• Ability to actively assess changes, communicate impact, and adjust plans.

Nice To Haves

• Experience in the construction technology industry.

Responsibilities

• Lead through regular 1:1s, impact conversations, roadmap planning, and retrospectives.
• Ensure people have what they need to do good work and grow.
• Support and help run the global SRE community together with the rest of the SRE leadership team, coordinating on direction and initiatives across regions.
• Act as an advocate for The Trackunit Way — our approach to leading people and building products in a fast-growing SaaS company.
• Define how your teams work: infrastructure patterns, design doc requirements, development practices, quality standards, and cost accountability.
• Participate in architecture reviews and help your engineers make good calls.
• Define and maintain the strategic direction for both teams, keeping an eye on stability, scalability, and where the platform needs to go next.
• Participate in on-call rotations with a focus on major incident management and security.
• Stay calm, triage clearly, and keep the team moving even when the full picture isn't clear yet during incidents.
• Escalate issues when necessary during incidents.

Benefits

• Training
• Regular feedback
• Growth opportunities (personal development, impact on others, organizational contribution)
• Flexible hybrid setup
• Inclusive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed