Senior Engineering Manager, Platform Engineering (Remote)

ezCater, Inc • Boston, MA

1d • $218,000 - $280,000 • Remote

About The Position

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.
ezCater is investing in a next-generation, composable platform that powers future product experiences across the organization. This platform is API-first, headless, and designed to enable teams to build and evolve product capabilities quickly, safely, and at scale.
As Senior Engineering Manager, Platform Engineering, you will lead the teams responsible for the foundation that every engineering team builds on: infrastructure, developer experience, shared libraries, CI/CD, observability, and governance. You will own delivery across developer experience, core platform tooling, and platform infrastructure -- ensuring that domain teams building on the platform have an opinionated, supported path that lets them focus on their domain instead of infrastructure decisions.
This is a hands-on engineering management role. You are close to the work -- reviewing technical designs, pairing with engineers on hard problems, and making informed tradeoff calls across infrastructure, tooling, and developer experience. You came up through engineering, you understand distributed systems and cloud-native infrastructure, and you bring that judgment to every decision about what to build, how to build it, and in what order.

Requirements

• 8+ years of professional software engineering experience, with at least 2 years in engineering management or technical team leadership
• A strong technical foundation: you have built and operated distributed systems, cloud-native infrastructure, or platform tooling. You can evaluate a cluster architecture, a CI/CD pipeline design, or a shared library API with real depth.
• Experience with cloud-native infrastructure (Kubernetes/EKS, infrastructure-as-code, container orchestration, service networking)
• Experience establishing engineering standards: CI/CD pipelines, service templates, observability defaults, deployment patterns
• Demonstrated ability to hire, develop, and retain strong engineers
• Strong communication skills: you can translate between infrastructure complexity and team priorities, and represent the platform in cross-team discussions
• A pragmatic, service-oriented mindset: you understand that the platform team's success is measured by how effectively other teams can build on it

Responsibilities

• Delivery across platform engineering: developer experience, core platform tooling (shared libraries, event streaming clients, auth middleware), and platform infrastructure (compute clusters, networking, infrastructure-as-code, observability)
• The opinionated path for building and operating services: language, frameworks, CI/CD, deployment, observability, and governance -- the defaults that come with support out of the box
• Milestone delivery for the platform foundation on a timeline that unblocks domain teams building search, identity, payments, and other capabilities
• Day-to-day engineering management: hiring, developing, and retaining strong engineers across the platform teams
• Cross-team coordination: when domain teams need something from the platform, you own prioritization and delivery

Benefits

• Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed