Senior Engineering Manager, Commerce Platform

Rover.com•Seattle, WA

7d•$198,696 - $264,266•Hybrid

About The Position

The Commerce Platform team is the trusted commerce backbone of Rover, owning everything from the orders lifecycle to the checkout and payout experience — making it effortless, secure, and reliable for anyone to transact on Rover while ensuring financial accuracy, auditability, and regulatory compliance at scale. Our team's responsibilities include: Owning the end-to-end transaction lifecycle. We maintain orders and line-item data, fees, credits and promotions, and booking modifications and cancellations, and we serve as the source of truth for what gets charged, credited, taxed, and paid out on the platform — including tax calculation and reporting across eligible jurisdictions. Delivering a convenient, secure checkout and payout experience. We own the integrations with our payment service providers (including Stripe and PayPal), manage KYC verification, ensure PCI compliance, and continually improve the platform by expanding payment offerings, optimizing checkout flows, and reducing bottom-line expenses through high-impact projects. Ensuring accurate, audit-ready financial records. We run the reconciliation and reporting pipelines that keep month close accurate, partnering closely with Rover's Finance & Accounting and FP&A teams as Rover grows internationally and adds new service lines. This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate. Curious about what it's like to engineer at Rover? Take a look at our Engineering Blog to see how our teams approach technical challenges, share what they've learned, and build products at scale. We hope it gives you a better sense of what it's like to work with us.

Requirements

Deep technical background with 10+ years in software development best practices, system design, and architecture.
Ability to stay credible across the languages and technologies the team uses.
8+ years managing multiple teams of engineers, including through one or more managers.
Track record of leading high-complexity, cross-functional initiatives with significant business impact.
Experience influencing technical strategy beyond an immediate team.
Experience leveraging AI and agentic coding tools to increase engineering velocity and raise the technical bar.
Experience with large-scale, high-traffic consumer marketplace platforms.
A track record of growing engineering managers and individual engineers.
Experience building diverse, high-functioning teams with high psychological safety.
Strong written and verbal communication skills, including with senior leadership and stakeholders.
Alignment with Rover Core Values.
Candidates must be based in the Greater Seattle Area or willing to relocate.

Nice To Haves

Commerce, payments, or other finance-critical domain experience preferred.

Responsibilities

Owning the end-to-end transaction lifecycle, including orders, line-item data, fees, credits, promotions, and booking modifications/cancellations.
Serving as the source of truth for charges, credits, taxes, and payouts.
Performing tax calculation and reporting across eligible jurisdictions.
Delivering a convenient and secure checkout and payout experience.
Managing integrations with payment service providers (e.g., Stripe, PayPal).
Handling KYC verification and ensuring PCI compliance.
Expanding payment offerings and optimizing checkout flows.
Reducing expenses through high-impact projects.
Running reconciliation and reporting pipelines for accurate month-end closing.
Partnering with Finance & Accounting and FP&A teams.
Setting technical vision and strategy across their domain.
Partnering with product and engineering leadership on roadmap, using data to drive KPIs, resourcing, and investment decisions.
Staying hands-on enough to preserve technical credibility.
Developing a deep understanding of company-wide strategy and roadmap to identify opportunities for the commerce platform.
Building cross-functional partnerships to act on opportunities.
Understanding the need for near-zero fault tolerance in commerce and holding teams accountable for accuracy, precision, and observability standards.
Investing in practices and technology to scale rigor as the domain grows.
Driving AI-native transformation across the domain by identifying where AI/ML and automation can improve accuracy, velocity, or cost.
Leading teams through AI/ML adoption.
Coaching and growing engineering managers and engineers, including setting goals, delivering reviews, and hiring.
Communicating strategy, status, and risk clearly to senior stakeholders.
Coordinating cross-team and cross-functional dependencies to ensure realistic commitments.
Bringing a distinct background and point of view to sharpen decision-making and broaden thinking across the wider engineering organization.