Senior Engineering Consultant

FIT Solutions•Vista, CA

9d•$55 - $62•Hybrid

About The Position

The Senior Engineering Consultant manages FIT Solutions clients' organizations' computer systems, including software, hardware, and networks. The Senior Engineering Consultant is responsible for designing, installing, and supporting the entire system. Senior Engineers will contribute to the efficiency of services by supporting the completion of tickets. FIT Solutions is an innovative national IT Services firm, and we are growing every day. We are focused on creating a culture of elite raving fans for our employees that solves business problems for our clients. We are on a mission to impact the lives touched by technology. We teach and promote individuals to set and achieve their personal, professional, and financial goals through the work we do together. Measuring results against best-in-class businesses, we are focused on hitting targets. We are a humble and adaptable group of people who continue to train, and role play daily in pursuit of our goals. We are a great fit for team members who are aligned and thrive in a fast-paced, results driven environment.

Requirements

Experience supporting and administering virtualization technologies (VMware, Hyper-V, Citrix, or similar platforms).
Knowledge of Microsoft Windows Server environments, including Windows Server 2016, 2019, and 2022.
Experience with cloud infrastructure and services, including Microsoft Azure and/or Amazon Web Services (AWS).
Strong understanding of Active Directory, Group Policy, DNS, DHCP, and identity management.
Experience providing desktop, endpoint, and end-user technical support in a business environment.
Proficiency supporting Windows desktop operating systems, including Windows 10 and Windows 11.
Experience using Professional Services Automation (PSA) and/or Remote Monitoring and Management (RMM) platforms.
Familiarity with networking fundamentals, cybersecurity best practices, backup and disaster recovery solutions, and endpoint security tools.
Self-starter and be able to work independently.
Must have excellent high-level engineering skills.
Customer-oriented, solid business acumen and excellent communication skills.
Proven history of performance against goals year over year.
Knowledge of IT best practices and ability to use best judgement to service clients’ needs.
Ability to effectively communicate both orally and in writing, with all levels of internal and external professionals, especially professionals with non-technical understanding.
Adaptability in various business cultures and environments.
Strong relationship building skills with customers and business partners.

Nice To Haves

Working knowledge of Microsoft 365 administration is preferred.
Relevant industry certifications are preferred, including but not limited to: Microsoft Certified (Azure Administrator, Azure Fundamentals, or equivalent), CompTIA A+, Network+, and/or Security+, Cisco Certified Network Associate (CCNA), VMware Certified Professional (VCP), Microsoft Certified Professional (MCP) or other Microsoft role-based certifications.

Responsibilities

Streamline clients through consultation and strategic technology planning to maintain client profitability.
Expand existing relationships through initiative-taking engineer consulting and problem-solving to generate new revenue and grow the business.
Deliver Best in Class customer service to uphold raving fan culture.
Analyze, troubleshoot, and resolve complex technical problems both onsite and remote.
Provide technology consultation, leadership, and guidance to clients in multiple industries.
Develop technology roadmap based on business goals.
Manage, review, and oversee IT initiatives and special projects.
Manage and review ongoing client IT initiatives.
Design and prepare quotes for technology solutions, adhering to the client’s budget.
Install, configure, and maintain network elements, computer systems and other related equipment.
Document daily work through ConnectWise ticketing system.
Participate in the on-call rotation with team.
Provide desk engineering services.
Perform sales engineering by designing solutions and technology business plans for clients.
Perform vCIO tasks for assigned clients.
Perform other duties as assigned.

Benefits

Health, Dental & Vision Insurance (premiums paid up to 99% for employee coverage)
Options include, PPO, HDHP, HMO and ACO
Multiple carrier options
FSA (dependent and medical), HSA options (for qualified plans) and supplemental insurance options
$10,000 employer-paid Life Insurance & AD&D (employees have the option to buy up)
Paid holidays
Paid time off
Paid sick leave
Flexible “hybrid” work environment
Retirement plan (401K)
Professional training & development opportunities