Senior Engineer, Infrastructure Services

Quest DiagnosticsWood Dale, IL
$120,000 - $130,000Hybrid

About The Position

This position is responsible for the planning and tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory and other core business operations. These services include Tier-2/3 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security administration, and asset management. Determines project specifications and input/output process analysis across multiple functional systems. Provide technical and project management leadership for large interdepartmental projects within the Laboratory IT Services Delivery organization. Provide timely and accurate update to all project related documents, and maintains local project plans.

Requirements

  • Relevant skills
  • Training
  • Experience
  • Education
  • Certifications obtained

Responsibilities

  • Planning and tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory and other core business operations.
  • Providing Tier-2/3 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security administration, and asset management.
  • Determining project specifications and input/output process analysis across multiple functional systems.
  • Providing technical and project management leadership for large interdepartmental projects within the Laboratory IT Services Delivery organization.
  • Providing timely and accurate updates to all project-related documents.
  • Maintaining local project plans.

Benefits

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
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