Senior Engineer II-Quality

Microchip Technology Inc.•Chandler, AZ

17d•Onsite

About The Position

Support customers both reactively and proactively in all business areas with a focus on quality assurance and customer satisfaction. Ability to organize, write and present technical reports (8Ds, presentations) to technical and non-technical audiences. Failure Analysis request tracking, status updates communicated to field engineers or customers. Responsibility with specific focus on Key Accounts. Support customer requirements and address them internally. This may include, but not be limited to, environmental, reliability, quality or product items. Participate & initiate benchmarking programs to determine best in class. Participate in business/quality reviews and customer meetings as required.

Requirements

4-year degree in Electrical Engineering or equivalent
Minimum 5 years industry/position experience
Strong inter-personnel skills – good communicator/presenter.
Interact with sensitivity and awareness to globally and culturally diverse personnel.
Flexible and adaptable – willing to travel as required.
Technical expertise: application or system level experience.
Well organized and structured in their approach.

Nice To Haves

Previous semiconductor market experience is preferred.
Knowledge of the semiconductor process: Wafer fab &/or Assembly &/or Test, FA Lab.
Statistical knowledge (Capability analysis, distributions, data manipulation)
Knowledge of Quality problem solving : 8D approach and similar
Familiarity with Automotive and Aerospace industries and standards (AS9100, IATF-16949, 8D, PPAP)

Responsibilities

Support customers both reactively and proactively in all business areas with a focus on quality assurance and customer satisfaction.
Organize, write and present technical reports (8Ds, presentations) to technical and non-technical audiences.
Track Failure Analysis requests and communicate status updates to field engineers or customers.
Focus on Key Accounts and support customer requirements, addressing them internally.
Participate and initiate benchmarking programs to determine best in class.
Participate in business/quality reviews and customer meetings as required.