Senior Engineer I - Business Process/Workflow Management

Microchip Technology Inc. • Chandler, AZ

18d

About The Position

Microchip Technology is seeking a Senior Engineer to join its IT Business Process Workflow Tools Management team. The role collaborates with business users to analyze processes, develop workflow solutions, and advance automation initiatives. The successful candidate identifies processes suited to automation or digitization, helps users adopt self-service workflow platforms, and serves as a liaison between internal stakeholders and workflow tool vendors for migrations, issue resolution, and feature-gap analysis. The position also develops integrations with external systems, maintains internal support platforms, and creates user-focused training and instructional content.

Requirements

• Bachelor’s or Master’s degree in Instructional Design, Education, Computer Science, Information Systems, or a related field.
• 5–7.5 years of experience in workflow automation, business process analysis, or related IT systems roles.
• Experience working directly with business users to gather requirements and implement workflow solutions.
• Familiarity with workflow management platforms and process automation tools.
• Experience with scripting or programming, including Python and system integrations.
• Strong communication, training, and documentation skills.
• Ability to manage multiple priorities and collaborate across technical and non-technical teams.

Responsibilities

• Partner with business users to identify opportunities for process automation and digitization using workflow management tools.
• Support users in adopting and effectively using self-service workflow solutions.
• Serve as the primary liaison between users and workflow tool vendors for migrations, troubleshooting, bug fixes, and enhancement requests.
• Develop and maintain integrations between workflow tools, external scripts, and databases.
• Create documentation, tutorials, and training videos, and publish content on Confluence.
• Conduct user training sessions and promote best practices and broader adoption of workflow tools across the organization.
• Manage governance processes, user access controls, and permissions for workflow management platforms.
• Enhance, troubleshoot, and maintain a Python-based portal for blueprint requests, issue tracking, and access management.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior