Senior Engagement Strategist

Adelphi GroupNew York, NY
$80,000 - $110,000Hybrid

About The Position

As a Senior Engagement Strategist, you'll develop innovative engagement plans that deliver value to healthcare clients and their audiences, leveraging research, insights, and creative thinking. You'll collaborate with cross-functional teams to design engagement ecosystems, content strategies, and project briefs that drive business results and propel brand growth.

Requirements

  • Bachelor's degree in Marketing or related field (preferred)
  • 3+ years of experience in healthcare
  • In-depth knowledge of Microsoft Office, with exceptional skills in building PowerPoint decks, and utilizing Word, Excel, and PowerPoint.
  • Strong written and verbal communication skills, with the ability to actively listen, collaborate, and work effectively with cross-functional teams.
  • Familiarity with brainstorming software, such as Stormz, Miro, and Mural, and experience running workshops on online collaboration platforms, such as Zoom.
  • High levels of accountability, integrity, and a willingness to work constructively through conflicts.

Responsibilities

  • Develop collaborative relationships with cross-functional teams to drive brand goals and deliver impactful engagement strategies.
  • Synthesize insights from various sources into actionable plans that drive business outcomes.
  • Provide expert insights into the value and limitations of online and offline channels, informing engagement strategies that deliver results.
  • Conduct customer research, including insight mining, literature reviews, and behavior research, to develop preliminary findings and inform strategic recommendations.
  • Develop and draft key deliverables, including workshop presentations, personas, customer journeys, and points of view (POVs) on marketing trends and industry insights.
  • Become an expert in customer journey software, such as SuiteCX, and apply this knowledge to develop data-driven customer personas and journeys.
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