Senior Engagement Manager

Vanguard • Malvern, PA

1d • Hybrid

About The Position

The Process Improvement Value Outcomes Team (PIVOT) is Vanguard Workplace Solutions' continuous improvement organization. Uniquely positioned with both an intimate understanding of the client’s business and the objective perspective to assess the issues with fresh eyes, the team brings an uncommon intersection of expertise to the project. With the ability to work within the client’s walls, PIVOT approaches client challenges not just as problem solvers, but as partners—driving practical solutions through implementation. In this role as a Project Manager for PIVOT, you will manage custom technology projects for Vanguard Workplace Solutions' largest and most critical client relationships. You will work directly with clients to define requirements, design technology solutions, create testing and deployment plans, and oversee project execution from start to finish ensuring the projects deliver on scope, schedule, and budget.

Requirements

• Minimum of eight years related business experience.
• Financial Services and function-specific experience required.
• Minimum of four years project management experience.
• Undergraduate degree or equivalent combination of training and experience required.

Nice To Haves

• Graduate degree preferred.
• Strong retirement plan recordkeeping and administration experience preferred.
• Lean, Six Sigma, and/or human centered design certifications preferred.
• Project management certifications preferred; technology project management experience preferred.

Responsibilities

• Manages programs or major workstreams of a broader program. Ensures that the scope of the program aligns with business priorities and that business value is properly measured for prioritization.
• Develops and maintains broad knowledge and awareness of Financial Services industry forces, competition, and trends to act as a trusted advisor throughout the project lifecycle. Monitors financial, legal, and other regulatory environments to ensure projects are aligned with the overall company strategy and market conditions.
• Communicates with stakeholders, leaders, team members, management, and department partners to ensure that requirements and priorities are understood. Monitors project progress and results and submits regular status reports to management and internal and external stakeholders. Ensures the development and execution of business change management and communication plans.
• Builds and maintains relationships across program stakeholders and proactively fosters effective communication between internal and external parties. Drives key decisions to ensure alignment with overarching goals across stakeholders.
• Ensures all steps are taken to mitigate risk and maintains control, compliance, audit, and legal requirements. Maintains an appropriate level of technical and business knowledge to support program implementation.
• Participates in special projects and performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior