Senior Engagement Manager

INSPYR Solutions•Fort Lauderdale, FL

2d•Hybrid

About The Position

INSPYR SOLUTIONS, LLC in Fort Lauderdale, FL is seeking a Senior Engagement Manager to take on Global Operations and Delivery Management. This role involves guiding the operational transition of strategic enterprise accounts toward highly efficient, AI-native project development models, minimizing operational waste and maximizing value delivery. The position directs the execution of enterprise-level project portfolios with dedicated multi-million-dollar budgets, exercising discretionary authority over global team distribution and resource allocation. The Senior Engagement Manager will drive organic business growth and account expansion by leading high-level contract negotiations, structuring complex engagements, and executing Statements of Work (SOWs) for Fortune 1000 clients. This role also directs cross-functional professional teams (including engineering, product, design, and QA managers) to ensure seamless global delivery, leads executive-level engagements, Quarterly Business Reviews (QBRs), and strategic budget planning sessions to align technology initiatives with overarching corporate goals. The position establishes, tracks, and manages critical operational KPIs (such as resource utilization, project margins, and ROI), and synthesizes complex performance data into actionable intelligence to advise internal teams and client stakeholders on strategic decision-making. Additionally, the role provides architectural oversight for complex enterprise software integrations, leveraging a deep technical background to translate advanced engineering workflows into strategic business value during client discussions. The Senior Engagement Manager will direct, mentor, and evaluate the performance of subordinate managers, software architects, and senior IT professionals, possessing the authority to recommend key personnel actions, including hiring, promotions, and team structuring, across global regions. This role ensures seamless operational continuity, mitigates enterprise risks, and manages global team alignment during corporate transitions. It also drives organizational agile/lean transformations and fosters a corporate culture of continuous improvement. The Senior Engagement Manager acts as the strategic liaison between U.S. clients and global delivery teams (spanning across LATAM and India), establishing core operational workflows and Scaled Agile Framework practices, and governs external vendor relationships and manages strategic dependencies across international corporate partners. This position supervises 150 employees, including: Engagement Managers, Product Owners, Architects, Delivery Managers/Project Managers/Scrum Masters, Developers, QA & Automation Engineers, & DevOps Engineers.

Requirements

Bachelor's Degree or higher in Computer Engineering, Computer Science, Information Technology, Business Administration, or related field of study plus at least 5 years of post-degree, progressively responsible experience in the job offered or any related position(s) in which the required experience was gained. Employer will accept a foreign degree equivalent.
Global Operations & Delivery Management
Enterprise Budget Control ($10M+ portfolios)
Executive KPI Management, Reporting & Leadership Advising
Contract Negotiation, SOW Structuring & Cross-Functional Synergy
AI-Native Workflows & Digital Transformation Strategy
Advanced Systems Architecture & High-level Technical Supervision (e.g., Cloud platforms, CI/CD, ALM processes)
IT Governance Models & Enterprise Delivery Framework
SAFe (Scaled Agile Framework) and Agile methodologies
Enterprise Risk Management & Operational Compliance

Responsibilities

Guide the operational transition of strategic enterprise accounts toward highly efficient, AI-native project development models, minimizing operational waste and maximizing value delivery.
Direct the execution of enterprise-level project portfolios with dedicated multi-million-dollar budgets, exercising discretionary authority over global team distribution and resource allocation.
Drive organic business growth and account expansion by leading high-level contract negotiations, structuring complex engagements, and executing Statements of Work (SOWs) for Fortune 1000 clients.
Direct cross-functional professional teams (including engineering, product, design, and QA managers) to ensure seamless global delivery.
Lead executive-level engagements, Quarterly Business Reviews (QBRs), and strategic budget planning sessions to align technology initiatives with overarching corporate goals.
Establish, track, and manage critical operational KPIs (such as resource utilization, project margins, and ROI).
Synthesize complex performance data into actionable intelligence to advise internal teams and client stakeholders on strategic decision-making.
Provide architectural oversight for complex enterprise software integrations. Leverage a deep technical background to translate advanced engineering workflows into strategic business value during client discussions.
Direct, mentor, and evaluate the performance of subordinate managers, software architects, and senior IT professionals. Possess the authority to recommend key personnel actions, including hiring, promotions, and team structuring, across global regions.
Ensure seamless operational continuity, mitigate enterprise risks, and manage global team alignment during corporate transitions.
Drive organizational agile/lean transformations and foster a corporate culture of continuous improvement.
Act as the strategic liaison between U.S. clients and global delivery teams (spanning across LATAM and India), establishing core operational workflows and Scaled Agile Framework practices.
Govern external vendor relationships and manage strategic dependencies across international corporate partners.