Senior Engagement Manager - Banking Transformation & Cash Management (FSI)

Sia•Toronto, ON

30d•CA$160,000•Hybrid

About The Position

Sia Partners is a unique management consulting firm composed of 850+ passionate consultants who drive business changes among our customers. Through unparalleled industry expertise, we deliver superior value and tangible results to our clients in over 21 sectors and service teams. Financial institutions have drastically changed over the last decade and further evolutions are yet to come. Regulatory constraints have driven most of these transformations, but the disruptive revolution is much more complex and cannot be limited to the latter. Business models must be adapted within each business line and operating models must take into account industrial partnership, outsourcing or strategic alliances. Sia Partners assists its clients in coping with these transformations in order to improve their competitive advantages, flexibility productivity and profitability: strategic deployment, financial performance, business process optimization, digitalization, risk and regulatory adherence. Thanks to Sia Partners’ international footprint, the Financial Services practice is strategically located in all major financial and energy hubs (New York, Charlotte, UK, Europe, and Asia Pacific) and our integrated model allows teams from different countries to easily partner, when appropriate. Sia’s Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy. Our Financial Services Business Unit partners with Retail & Institutional Broker/Dealers, Retail & Institutional Banks, Regulators, Clearing Houses, Depositories, Custodians, Wealth & Asset Managers and Insurance companies to support the design of business strategies and the execution of business transformation and regulatory initiatives. Our approach emphasizes collaboration across our core financial services domains, ensuring that clients benefit from holistic solutions. By addressing interconnected challenges, we help organizations achieve their goals and drive sustainable growth.

Requirements

10+ years of experience leading complex consulting or transformation engagements with measurable outcomes
Proven management consulting experience in strategy, transformation, operating model, program delivery, or change management
Demonstrated leadership of multi-stakeholder programs in complex organizations, including executive governance and risk management
Strong project and change management capabilities, including readiness, adoption, communications, and implementation planning
Strong coaching and influencing skills with the ability to align diverse stakeholders to a common objective
Excellent facilitation and executive communication skills, including development of C-level presentations and decision materials
Ability to build trusted, value-based relationships quickly across all levels of an organization
Bachelor's degree required
Eligibility to work in Canada and/or the United States is preferred based on assignment needs

Nice To Haves

8+ years in banking, payments, transaction banking, or cash management operations and transformation
Priority leadership role in customer migration, onboarding, account transition programs at scale, and/or cross-border transactions
Experience with cohort or wave-based delivery models and playbook-based execution
MBA or equivalent advanced degree is an asset
Certifications such as PMP, Prosci, Agile, CTP, or equivalent are a plus

Responsibilities

Lead wave planning and capacity calibration sessions for migration, onboarding, or transition programs
Provide risk-based input on customer-specific sequencing, complexity constraints, and readiness dependencies
Drive playbook iteration between cohorts by capturing escalation themes, objection patterns, and process failure modes
Feed findings into documentation quality checklists, runbook updates, and operating model refinements
Lead and manage strategic consulting engagements from mobilization through delivery and closure, with accountability for outcomes, timelines, and quality
Build customized project roadmaps based on client context and implement governance and change activities across each phase
Provide clear status reporting on progress, dependencies, risks, issues, and overall program health for executive stakeholders
Ensure key initiatives deliver against business, schedule, and budget objectives
Apply project and change management frameworks to drive adoption, readiness, and sustainable implementation results
Lead impact analyses, assess change readiness, and identify key stakeholders and intervention plans
Define and track metrics that reinforce desired behaviors, measure progress, and improve implementation performance
Coordinate with adjacent initiatives to align timelines, dependencies, and delivery assumptions
Lead multidisciplinary Sia teams and provide day-to-day coaching, actionable feedback, and career development support
Build trust-based relationships with client stakeholders across frontline to executive levels
Facilitate complex working sessions and steer cross-functional teams toward shared decisions and outcomes
Contribute to high-quality, decision-ready deliverables and executive-level presentations
Identify opportunities to create additional client value and support proposal development and pursuit activity
Contribute to business development activities and go-to-market initiatives in Financial Services(Capital Markets/CIB - Commercial and Investment Banking)
Help shape reusable assets, methodologies, and credentials based on delivery experience
Contribute to internal priorities including recruiting, marketing, culture, and practice-building initiatives