About The Position

The Senior Energy Liability Claims Consultant will lead the resolution of complex claims by serving as the primary liaison between clients, carriers, TPAs, and specialized vendors. This role involves advocating for clients throughout the claim lifecycle, ensuring timely communication, accurate reserving, and effective claim strategies. The consultant will prepare clear, concise claim narratives and present updates to client leadership. Additionally, they will provide expert guidance on claim program goals, performance metrics, and improvement opportunities, demonstrating deep knowledge of property and casualty insurance coverage, including Workers Compensation, Liability, and Excess. The role requires analyzing coverage and legal issues, evaluating the accuracy of carrier and TPA reserving practices, and maintaining strong technical proficiency in energy-related insurance policies. Building and maintaining trusted relationships with various partners, representing the brokerage professionally, and supporting client retention and new business efforts are key aspects. The position also involves mentoring other claims team members, contributing to departmental planning, and promoting a collaborative, service-driven culture. Operational excellence includes ensuring parties are informed of claim developments, managing multiple priorities, maintaining confidentiality, and adhering to ethical standards, with travel as needed.

Requirements

  • Bachelor’s degree in business or related field, or equivalent insurance claims experience.
  • Minimum 5+ years managing large and complex casualty claims, including Workers Compensation, Liability, Excess.
  • Experience handling energy liability claims with an emphasis on pollution/environmental and control-of-well claims.
  • Experience with excess carriers, including London markets.
  • Experience with quota-share insurance programs.
  • Strong proficiency in interpreting and communicating property and casualty coverage.
  • Demonstrated ability to influence claim outcomes through negotiation, technical expertise, and strategic insight.
  • In-depth understanding of TPA practices and the ability to build effective long-term partnerships.
  • Proven leadership, critical thinking, and problem-solving skills.
  • Excellent written and verbal communication abilities, including public speaking.
  • Ability to work effectively with minimal instruction using current technology and office tools.
  • Strong interpersonal skills and the ability to interact professionally with stakeholders at all organizational levels.
  • Legal authorization to work in the United States.

Responsibilities

  • Lead the resolution of complex claims by serving as the primary liaison between clients, carriers, TPAs, and specialized vendors.
  • Advocate for clients throughout the claim lifecycle, ensuring timely communication, accurate reserving, and effective claim strategies.
  • Prepare clear, concise claim narratives and present updates to client leadership in both individual and group settings.
  • Provide expert guidance on claim program goals, performance metrics, and improvement opportunities.
  • Demonstrate deep knowledge of property and casualty insurance coverage, including Workers Compensation, Liability, Excess.
  • Analyze coverage and legal issues to influence claim outcomes and support client decision-making.
  • Evaluate the accuracy of carrier and TPA reserving practices and recommend adjustments when appropriate.
  • Maintain strong technical proficiency in energy-related insurance policies and all components of property and casualty claims.
  • Build and maintain trusted relationships with clients, carriers, TPAs, attorneys, forensic accountants, engineers, and other partners.
  • Represent the brokerage with professionalism in all interactions, including client meetings, presentations, and industry events.
  • Support client retention and new business efforts through effective communication, thought leadership, and exceptional service delivery.
  • Mentor and provide technical support to other claims team members.
  • Contribute to departmental planning, long-range initiatives, and special projects.
  • Participate in team meetings, training sessions, and professional development activities.
  • Promote a collaborative, service-driven culture aligned with the brokerage’s values.
  • Ensure all parties remain informed of critical claim developments and action items.
  • Manage multiple priorities and deadlines with strong organizational and time-management skills.
  • Maintain confidentiality and adhere to all ethical and compliance standards.
  • Travel as needed to client, carrier, vendor, or internal meetings.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Number of Employees

5,001-10,000 employees

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