Senior Endpoint Systems Engineer

Cynet Systems•Richmond, VA

About The Position

The Senior Endpoint Systems Engineer supports enterprise software and patch deployment activities to help maintain a secure, compliant, and reliable endpoint environment. The role reviews endpoint vulnerability metrics and remediates identified risks through targeted software and patch deployments. It also troubleshoots deployment failures, patching issues, and configuration problems, providing root-cause analysis and corrective actions. The engineer develops and maintains software deployment packages, tests compatibility across device profiles, automates deployment workflows, and supports enterprise patch management. The role works with application owners, security teams, infrastructure teams, and service desk teams to improve endpoint reliability, security, and user satisfaction. It also maintains endpoint documentation, implements hardening and compliance settings, and evaluates technologies and automation opportunities to optimize endpoint management operations.

Requirements

At least 4 years of experience and proficiency with Windows 11 operating systems and monthly and annual updates.
At least 4 years of experience and proficiency with Microsoft Office 365 applications and monthly updates.
At least 4 years of experience and proficiency using an Endpoint Management System.
At least 4 years of experience and proficiency using a Workstation Imaging Solution.
At least 4 years of experience and proficiency using a Service Management Ticketing System.
Proven analytical and problem-solving abilities.
Strong verbal and written communication skills.
Ability to work independently with minimal direction and as part of a team.
Ability to work effectively with end users, technical staff, and senior staff while providing exceptional customer service.

Nice To Haves

Experience with Microsoft Intune and Autopilot.
Experience with Microsoft GraphAPI.
Experience with PatchMyPC.
Experience with ServiceNow.
Experience with PowerShell.

Responsibilities

Engineer, modify, package, and deploy commercial off-the-shelf software across enterprise endpoint environments.
Develop and maintain deployment packages using Microsoft Intune, Endpoint Configuration Manager (MECM/SCCM), or similar endpoint management platforms.
Perform compatibility testing and configuration adjustments to support reliable software installation and operation across diverse device profiles.
Automate software deployment workflows to improve efficiency, consistency, and scalability.
Collaborate with application owners and security teams to evaluate software update requirements, dependencies, and risks.
Support enterprise patch management, including testing, scheduling, deploying, and validating operating system and third-party updates.
Monitor vulnerability reports from tools such as Rapid7, Qualys, Tenable, and Defender for Endpoint, and assist in prioritizing and remediating endpoint-related risks.
Troubleshoot deployment failures, patching issues, and endpoint configuration problems; provide root-cause analysis and corrective actions.
Maintain documentation for packaging standards, deployment procedures, endpoint baselines, and change management activities.
Implement and enforce endpoint hardening policies, compliance settings, and configuration baselines.
Partner with infrastructure, security, and service desk teams to ensure endpoint reliability, security posture, and user satisfaction.
Evaluate new technologies, updates, and automation opportunities to optimize endpoint management operations.