Senior Endpoint Engineer

Sherwin-Williams•Cleveland, OH

2d•Onsite

About The Position

The Senior Endpoint Engineer role is responsible for designing, deploying, managing, troubleshooting, and maintaining endpoint device configurations and endpoint management systems. The role involves analyzing complex technical challenges and developing appropriate solutions to maintain the overall integrity of the endpoint ecosystem. This includes devices such as desktops, laptops, tablets, and mobile devices critical to the company’s global workforce. They collaborate with other IT professionals such as Service Support Teams, Network Engineers, and Cybersecurity Teams, to ensure endpoint devices and management systems are integrated seamlessly and securely within the broader IT infrastructure. The Senior Endpoint Engineer uses their extensive expertise in endpoint management platforms and supporting technologies to optimize device performance, ensure compliance, and enhance the end-user experience.

Requirements

4-6+ years of experience in desktop or endpoint engineering
Experience managing and maintaining endpoint management platforms
Experience in endpoint benchmarking, monitoring, telemetry, and log management
Experience in endpoint scripting and automation
Experience with policy management tools and technologies, practices
Bachelor's Degree in Computer Science or a related field. In lieu of a degree, at least 7 years of experience in the role of Desktop Engineer, Endpoint Engineer, or related position
Must be legally authorized to work in the Untied States without sponsorship now or in the future for employment
Must be at least eighteen (18) years of age

Nice To Haves

5+ years of hands-on experience with Intune, and SCCM
5+ years of experience with endpoint scripting, automation, monitoring and performance benchmarking
5+ years of hands-on experience with policy management and software packaging
Certifications such as Microsoft 365 Certified: Endpoint Administrator Associate

Responsibilities

Maintain endpoint hardware, software, and endpoint management systems in alignment with business needs and organizational standards defined
Monitor endpoint performance and troubleshoot issues as they arise to continuously improve end-user experience and device reliability
Manage and configure endpoint management platforms to support processes as per organizational needs
Identify, prioritize, implement and maintain automated and orchestrated fulfillment mechanisms to optimize delivery of key endpoint services
Coordinate with Service Support Teams, Network Engineers, and Cybersecurity Teams to plan and execute endpoint changes, ensuring effective implementation while maintaining security and operational continuity
Collaborate with Cybersecurity Teams to identify and mitigate endpoint security threats to comply with a strict security compliance
Work with Cybersecurity Teams to develop and implement endpoint security and resiliency policies, standards, and procedures to protect endpoint devices and ensure compliance with regulations
Produce high-level design documentation where required
Conduct technical research and analysis to address user requests for new or modified endpoint solutions or problem resolution.
Manage vendor relationships to ensure effective procurement, deployment, and support of endpoint devices, tools and management platforms.