Senior Employee Relations Specialist

Wintrust•Rosemont, IL

6d•Onsite

About The Position

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.” An award-winning culture! Rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years) Competitive pay and discretionary bonus eligible Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few Family-friendly work hours We offer opportunities to grow and develop in your career Promote from within culture We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility

Requirements

5-7 years’ experience in Employee Relations experience (experience in financial services industry a plus)
Corporate Human Relations experience
Advance computer skills
Bachelor’s degree or equivalent

Nice To Haves

experience in financial services industry

Responsibilities

Acts as a liaison between employer and employee (supporting Bank entities), overseeing employee relations.
Receives and effectively handles employee complaints, escalating these complaints to the level of disciplinary or legal action when necessary.
Updates employees with any changes in company policy.
Advises supervisors on treatment of staff and company policies.
Responds to employee violations of policy and generally helps to resolve conflict in the workplace.
Ensures legal compliance and mitigates risk related to employment by investigating employee complaints, interpreting and applying corporate policies with fairness and consistency, and ensuring compliance with local, state and federal employment laws and regulations.
Participates in escalated ER issues, including but not limited to: leading investigations, documenting and communicating findings/resolutions, and appropriate coaching or disciplinary actions.
Analyzes data to determine trends of current talent related to engagement, retention, performance themes, ER cases, EEOC claims, BSA investigations and the like.
Analyzes both successes and failures for improvement opportunities.
Provides advice and oversight of job restructures, job eliminations and involuntary terminations.
Manages Engagement activities such as annual surveys, action planning, pulse surveys, and focus groups.
Partners with COE.
Advises partners on employee relations framework and ensures consistent application of company policies and procedures.
Communicates the rationale behind policies, practices and procedures.
Advises supervisors on treatment of staff and appropriate administration of company policies, practices and procedures.