Senior Employee Relations Specialist & Cultural Ambassador

LG Electronics • Englewood Cliffs, NJ

11h • Onsite

About The Position

LG Electronics is seeking an experienced Senior Employee Relations Specialist and Cultural Ambassador with HR Business Partner expertise to lead employee relations for key business units across the United States. This role focuses on fostering a positive organizational culture and strengthening people management capabilities through training, coaching, and workforce analytics. The specialist will lead workplace investigations, including complex and high-risk cases, in partnership with Legal, Compliance, and business leadership. Additionally, they will manage compliance and risk management responsibilities across all HR practices and policies for an extended HR shared services environment. The ideal candidate is a trusted advisor with sound judgment, exceptional communication skills, and a passion for building an ethical, inclusive workplace. This role operates at a manager level in scope and requires the ability to achieve measurable improvements in engagement, performance, and risk mitigation within a multicultural, multilingual environment.

Requirements

• 10+ years of HR experience, including 5+ years in employee relations handling complex investigations, sensitive situations, or labor relations
• Proven track record of reducing employee relations incidents and improving manager performance through coaching and process improvements
• Strong investigative, analytical, and written reporting skills
• Deep knowledge of employment law, policy interpretation, and risk mitigation
• Exceptional communication skills across all formats, with strong interpersonal professionalism and problem-solving abilities
• High emotional intelligence and credibility with senior leaders
• Demonstrated ability to handle confidential and sensitive matters with discretion
• Ability to work on-site five days per week in Englewood Cliffs, NJ, if in the commutable area, or one of the main LGE facilities in the US
• Willingness to travel as needed for training delivery, investigations, forums, or conferences

Nice To Haves

• HRBP experience in a global or matrixed organization
• Experience communicating employment matters across diverse cultural perspectives and organizational levels

Responsibilities

• Serve as the lead HR partner for employee relations: intake, triage, investigation, resolution, and documentation.
• Resolve complex employee relations issues in alignment with company values and legal compliance requirements.
• Conduct impartial workplace investigations and produce clear, defensible reports with actionable recommendations.
• Partner with Legal, Internal Audit, Compliance, and Compensation on high-risk and sensitive matters.
• Coach leaders on performance management, progressive discipline, restructuring, and terminations to ensure consistency, compliance, and cultural competency.
• Design and deliver high-impact manager training on topics such as performance coaching, difficult conversations, and anti-harassment.
• Serve as a key stakeholder in initiatives to strengthen people manager capabilities across the organization.
• Provide assimilation support and ongoing coaching for internationally assigned leaders to help them effectively manage employees in the U.S. context.
• Design, communicate, and deliver training on policy enhancements for employees and managers at all levels.
• Maintain company policy documentation—online and in handbooks—ensuring it is accurate, accessible, and user-friendly.
• Conduct HR process audits across key compliance and regulatory areas to measure effectiveness.
• Track employee relations metrics, produce trend analyses, and implement targeted prevention programs.
• Develop and monitor key analytics, KPIs, and audit indicators in partnership with HR Centers of Excellence for core programs (compensation decisions, promotions, learning and development, performance distributions).
• Manage Affirmative Action Plan (AAP) compliance and related matters.
• Play a visible role in HR department and company-wide cultural and employee engagement initiatives, including Global Culture Council and Employee Resource Groups.
• Contribute to continuous improvement of employee relations processes, tools, and reporting.
• Provide backup support to HRBPs on specific matters or during peak periods as needed.

Benefits

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life.
• Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees