Employee Benefits Senior Account Manager

Marsh McLennan•San Diego, CA

4d•Hybrid

About The Position

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Employee Benefits Account Manager at McGriff , a division of Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Senior Employee Benefits Account Manager, you will build and maintain key client and carrier relationships, assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving. You will work with the Producer and/or Marketing Account Executive to monitor and manage the renewal process for assigned clients, provide analysis and recommendation of coverage needs, prepare/provide marketing information, complete the implementation process, schedule and conduct meetings, prepare and deliver forms to clients, attend seminars, classes and carrier meetings to stay up-to-date on products and legislative changes, and participate in other projects as needed.

Requirements

Bachelor's degree or equivalent education and related training
5 years of relevant insurance industry experience
Life and Health insurance license
Strong client relations skills; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems
Demonstrated proficiency in basic computer applications such as Microsoft Office Suite

Nice To Haves

Advanced degree
Certification or designation
Experience with Requests for Proposal

Responsibilities

Build and maintain key client and carrier relationships
Assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving
Work with the Producer and/or Marketing Account Executive to monitor and manage the renewal process for assigned clients
Provide analysis and recommendation of coverage needs
Prepare/provide marketing information
Complete the implementation process
Schedule and conduct meetings
Prepare and deliver forms to clients
Attend seminars, classes and carrier meetings to stay up-to-date on products and legislative changes
Participate in other projects as needed