Senior Embedded Software Engineer

Heads Up Technologies • Addison, TX

2d

About The Position

We are seeking a Senior Embedded Software Engineer to sustain, troubleshoot, and improve embedded software for in-service business-jet cabin systems (IFE/CMS). You will work across Linux, QNX, RTOS, and bare-metal environments, diagnose field issues on custom hardware, and maintain certification-ready software deployed in production aircraft. This role owns the health of fielded product lines— resolving defects, preventing regressions, and managing component obsolescence — and collaborates closely with hardware, FPGA, systems, quality, and field support teams.

Requirements

• Bachelor of Science degree in Computer Science or Electrical Engineering (BSCS, BSEE) or equivalent.
• Eight (8) + years of embedded software design experience.
• Experience with QNX Neutrino RTOS, including BSP development, driver work, or system integration.
• Must be familiar/experienced with the C programming language in Embedded Systems/Real-Time OS.
• Strong debugging and root cause analysis skills across hardware/software boundaries in production environments.
• Experience sustaining or supporting Ethernet and microprocessor/DSP-based products through their full lifecycle, including post-release maintenance and field issue resolution.
• Logical thought processes, excellent attention to detail, ability to conceptualize, implement, and document innovative solutions.
• Ability to read and understand schematics and datasheets.
• Strong problem-solving skills with a bias toward practical, low-risk fixes that preserve system stability.
• Take ownership, communicate risks early, deliver to commitments.
• Drive technical direction on sustaining priorities and continuous improvement within the team.
• Effectively communicate technical concepts to cross-functional stakeholders and leadership.
• Disciplined approach to regression testing, requirements traceability, and change-impact analysis.
• Proficiency with Git or equivalent source control.
• Ability to quickly ramp up on legacy codebases and make safe, well-scoped changes with minimal regression risk.

Nice To Haves

• Experience with diagnostic and test equipment (oscilloscopes, logic analyzers, spectrum analyzers, boundary scan, etc.).
• Experience with HTML/CSS/JS and/or Front-End GUI Design.
• Experience with one or more Real-Time Operating Systems.
• Experience with ARM assembly language.
• Experience with Linux OS tools, Bash scripts.
• Familiarity with DO-178C.
• Familiarity with FAA and/or Mil Spec requirements.

Responsibilities

• Own the software lifecycle of fielded embedded products, driving reliability, maintainability, and continued compliance across microprocessor and DSP-based systems.
• Diagnose and resolve field-reported defects across custom SoC platforms (ARM), peripherals (I2C/SPI/UART, GPIO, USB, Ethernet), and networking stacks (TCP/UDP, multicast).
• Perform root cause analysis on production issues; develop and validate corrective actions through the full verification cycle.
• Lead HW/SW troubleshooting on fielded units using oscilloscopes, logic analyzers, JTAG, and trace tools.
• Lead sustaining engineering efforts on assigned product lines; mentor junior engineers, prioritize defect backlogs, and coordinate with product management on release planning.
• Manage component obsolescence and end-of-life transitions; evaluate, qualify, and integrate alternate parts with minimal design disruption.
• Maintain certification-aligned software processes (requirements, design, code reviews, regression tests, verification evidence) for updates to fielded products.
• Collaborate across FPGA, hardware, manufacturing, quality, and field support teams to resolve cross-functional issues and drive continuous improvement.

Benefits

• A competitive compensation package, including medical, dental, and vision coverage
• Opportunities to plan with our 401(k) program
• Paid Time Off — take the well-deserved time off you need
• Life Insurance — enjoy the peace of mind that comes with life insurance coverage
• Health and wellness benefits including Health Savings Account (HSA) option
• Opportunities for professional growth and development within the company
• Positive and inclusive work culture with a laid-back environment that promotes healthy work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level